Hitachi — Defective split ac

Address:

Faridabad, Haryana

I had purchased 1.5 ton split ac of Hitachi from ashoka traders sec 16 faridabad last year in May.after installation the ac stopped working the very next day and the compressor was very noisy.we lodged complaint on Hitachi customer care no. and engineer came to check..first they said that compressor is not fine..then they said that the noise is normal n compressor is fine however we were not satisfied with it as we hv 3 more ac n no compressor makes such noise..we again complained but with no resolution.. Finally they told us that stabiliser is not okay so we got it replaced..we still complained about defective compressor n told them to replace the complete piece but they did not..now since last 2 weeks we have lodged complaint as our compressor has stopped working enginerr came to check n confirmed that compressor is not working n told us that they will replace it but till today it is not replaced.. It's a pure harresment as we have been chasing them since two weeks now and every time some new agent picks phone and gives same story that they will replace the compressor but its all lie