Hitachi — Faulty installation of air conditioner- Complaint No. [protected] (2)

Address:

Chennai, Tamil Nadu

Hello- I bought a Hitachi Air conditioner Model No. RAU323HUDD Sl NO. SE140DD8245. The air conditioner was not properly installed. Water is dripping inside and also we found that the outside unit is not clamped with the screws. It is moving from the place. We raised a complaint and our complaint No. [protected] - the complaint was raised on 20th June 2014. So far no one attended. I called them also twice once on 23rd June and another time on 27th June. Both the times they were telling that my mobile No. +91-[protected] was not reachable and hence they closed the complaint. On 27th June I gave alternate mobile no.+91-[protected]. And also I got the service center no.[protected] and called them. They noted my complaint No. and my mobile no. and said they will take action. But no one has turned. Am writing this requesting immediate action on my complaint. Regards Prem - Mobile No. +91-[protected]