Hitachi — Hitachi- Do you really want to listen Customer problem

Address:

Jaipur, Rajasthan

I am writing this after being very frustrated by Hitachi services. I must congratulate you for getting this achievement "Worst service provider". I had purchase Hitachi Ac seven months back from your dealer Adonic electronics- Gandhi path, Vaishali Nagar, Jaipur. There is some technical problem in AC and AC is in warranty hence we called Adonis for sending technical person. They said they have told Company to send one person tomorrow. But sadly i have to say after reminding them hundred of times, visiting there store i found it was just sheer waste of my time. First complaint i did there in mid of May 2015 and today is 9 April 2015..They stopped receiving my call and one of their employee (MR RAJU) shouted on me while talking on phone because your work ends as soon as you sell your product and for you customer is . Is this the way you treat your customers who trusted you and your company. I am hoping that soon you people will take some action if you have any bit of integrity left in you and you want continuous sale of your products.Otherwise i will go to bigger platform . Vipin Agarwal [protected]