[Resolved]  Hitachi Home & Life Solutions India [Hhli] — Air conditioner

Address:

Ahmedabad, Gujarat, 110095

My hitachi ac stopped working just in a month of buying on june 23. I immediately logged a complaint with their customer support. Complaint no. Is [protected]. Since then they are continuously saying they will repair it soon. After much arguments their technician visited on june 28. 5 days after complaint registration. He took one controller card with him to repair. After that nothing happened till july 4, when suddenly it was announced that the card was not faulty, another part is. And they have took away another card with them. Again they are saying same thing. It was taken with a promise to return the very next day. Now even on july 7, they are saying if card is available it will be replaced tomorrow, otherwise more time is expected. I am talking to them daily on phone and on facebook messenger for last 14 days, have also posted on their facebook page, but to no avail. I have written to their country heads on a facility provided on android app also.
Further, first time in my life i have come across a service provider who take away faulty part with them at their whim without a replacement. All other providers check the machine and bring replacement before taking away faulty. No receipt is provided either and on top of that my ac is in open condition (Without top cover) since june 28 gathering dust. Such a pathetic situation.
Their customer care no. Is[protected] and delhi service station no. [protected].