Hitachi Home & Life Solutions India [HHLI]

[Resolved] Hitachi Home & Life Solutions India [Hhli] — dc inverter pcb unit problem

vbakshi3

from Mathura, Uttar Pradesh

Address:

8/94, Second Floor, Double Story, Tilak Nagar, 110018

I have purchased dc inverter through hitachi in 04th june 2018, this year (16th june 19) outdoor unit pcb has not been working and engineer (Ravindra pratap) visited our house and confirm us the same and told us this is part is not readily available with us and it will take 7 to 10 days. Now it is 15 days is over but noboday even customer care is not give response to us. This is pcb unit is covered under five years warranty and this has been confirmed by engineer as well. Complaint number is [protected] dated 16/6/19.

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Aug 18, 2019

Complaint marked as Resolved

Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.

Verified Support

Jul 01, 2019

Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Mr. Bakshi,

We regret that you are facing an issue with your product. One of our representatives will be in touch soon to assist you with this.

Regards,
Team Hitachi

Verified Support

Jul 10, 2019

Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Mr. Bakshi,

We understand that your complaint is resolved now. Please get in touch with us if you face any problem with our product.

Regards,
Team Hitachi