Hitachi Home & Life Solutions India [Hhli] — Faulty product

We have bought Hitachi 565 L 3 Star Frost Free Double Door
Refrigerator(RVG 610 PND3 GGR, Grey, Inverter
Compressor) | B00NLBR20Q ( B00NLBR20Q )
HSN:8418 on 29/10/2019 .

On 8th Jan 2020, there was some power problem in our street and voltage fluctuation happened . Due to this, complete power supply system has gone bad . The feature of this FRidge is supposed to have in built stabilizer and they have clearly given instructions not to use additional stabilizer.

Now, when the Fridge power got disconnected, when we approached Hitachi service center, they are telling, they cannot repair the board . They will only replace it with a new board which would cost 12000 RS .

This is absolutely not acceptable
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    Hitachi Home & Life Solutions India [HHLI] Phone
    +91 27 6427 7571 [Head Office]
    +91 11​ 2271 7161 [Corp Office]
    +91 11 2271 7163 [Corp Office]
    Hitachi Home & Life Solutions India [HHLI] Address
    10th floor, Abhijeet, Mithakhali Six Roads, Ahmedabad, Gujarat, India - 380006
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