[Resolved]  Hitachi Home & Life Solutions India [Hhli] — Hitachi is not providing Repair for Refrigerator

Website:www.hitachiaircon.com/in/management

I reported my Refrigerator breakdown request No [protected] on 10 June.
40 days has passed and my fridge is still not repaired. The request was assigned to Mr. Girish Dhamija (Ph:[protected]. First they told that PCB is broken. They took advance payment of Rs 7500 for ordering PCB of Rs 15200. The Fridge did not worked after installing new PCB. Then they told that compressor is also not working. Now they are saying COMPRESSOR IS NOT AVAILABLE. My advance payment of Rs 7500 for PCB is also stuck with them. They keep on selling new refrigerators. But they don't have compressor for their old customer.
They never ever reply to customer emails
Kindly take some strong action against Hitachi.
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Aug 20, 2022
Complaint marked as Resolved 
Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.
Verified Support
Jul 20, 2022
Hitachi Home & Life Solutions India [HHLI] Customer Care's response
Dear Sourabh,

Please be assured that our team is already working on your concern. Request you to allow us some time, you will be contacted shortly in this regard.

Regards,
Team Hitachi
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