Hitachi Home & Life Solutions India [Hhli] — Hitachi kaze neo 1.5ton split ac | |||||
I bought a hitachi airconditioner and for the installation i gave request on 21st april... Since then i am running pillar to post right from calling their call center to writing to their management all three levels given on their website but to no avail. My installation request no is [protected].On calling the dealer or the call center they just give three mobile numbers all of which are no reply. The call center manager says that he can do nothing more than sending the reminder. I am totally frustrated now as it is too hot and their call center has no idea of when it can get installed. I was a great fan of hitachi brand but this time experience has forced me to write this post. If anyone is aware of the mobile no or the email id of any of its senior employees please share it. I really want to return this product and want to take the case to consumer forum now. They are cheaters who only believe in selling the product and are not concerned about providing installation. I came to know from their call center that a number of people are facing the same problem in banglore. Was this information helpful? | |||||
Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint. | |||||
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