[Resolved]  Hitachi Home & Life Solutions India [Hhli] — hitachi split ac | not working | worst service experience | no response

Address:Gautam Buddh Nagar, Uttar Pradesh, 301201

Hi,

Really bad experience with Hitachi team and product. Definitely, I will never recommend your's product to anyone else.

Billing Name: Vipin Sahu
Registered mobile number: [protected]
Split AC: Still in warranty period

I am facing an issue with my AC from the last couple month. It is really frustrating for me to call every day to Hitachi customer care and explain the same thing to every call. There is no followup from the Hitachi team and no one taking the responsibility to resolve my issue.

This is my last hope and mail to the Hitachi team. Otherwise, I am going to take action in the consumer forum.

Here you can see the complaints registered by me in the last 2 month.
Call number: [protected]:
Call number: [protected]:
Call number: [protected]:
Call number: [protected]:
Call number: [protected]:
Call number: [protected]:
Still, your technician/customer care agent not able to confirm when my issue will be resolved.

Hope this mail will help to resolve my issue. If not please let me know the concerned person/contact/email.
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Aug 22, 2019
Complaint marked as Resolved 
Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.
Verified Support
Jul 16, 2019
Hitachi Home & Life Solutions India [HHLI] Customer Care's response
Dear Vipin,

We deeply regret the inconvenience you had. We have notified this to our concerned team and one of our representatives will be in touch soon to assist you with this.

Regards,
Team Hitachi
Verified Support
Jul 17, 2019
Hitachi Home & Life Solutions India [HHLI] Customer Care's response
Dear Vipin,

We understand that your complaint is resolved now. Please get in touch with us if you face any problem with our product.

Regards,
Team Hitachi
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    Hitachi Home & Life Solutions India [HHLI] Phone
    +91 27 6427 7571 [Head Office]
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