[Resolved]  Hitachi Home & Life Solutions India [Hhli] — Hitachi Warranty AC cooling complaint

Address:

A-15 Kirti Nagar (opposite model town gate )

I purchased HITACHI AC in July 2021..it worked fine in the 2021 Summers ...and now as we started our AC in summers 2022 it just gives cooling for 30 min or 1 Hours and after that it stops giving cooling...I complaint in HITACHI customer care..No response...service centre is not responding ...its really hard to live without AC in Bareilly, U.p (India) in this time..temp goes to 45-46 Degree Daily...Nobody is giving the right solution to my problem.
Service centre person came to check and noticed the problem and after that he said to get the AC replaced but our complaint was closed automatically by the company without any replacement or repair...I have been using Daikin AC which is working perfect for more than 5 years but this HITACHI AC is worst I have used...plus customer care is even worse...after spending 26000 rs for a 1.5 Ton Hitachi AC my hard earned money is all wasted by Hitachi...i must have bought Daikin or Voltas AC instead of HITACHI they know...the customer needs...service is good...my mother and my wife stays at home on 1st Floor and room Burns like an oven without AC which makes impossible to live in the room ...I am complaining from 1 month but tha company and service centre person keeps on delaying the matter...so that my AC gets out of warranty and they don't have to replace or repair it...as weather is too HOT it's really hard to live without AC. I request the concerned Authorities to kindly look into the matter ASAP.
STOP HITACHI in INDIA...HITACHI IS WORST and SERVICE CENTRE IS EVEN BAD.