[Resolved]  Hitachi Home & Life Solutions India [Hhli] — hitachi window ac

Address:

Fazilka, Punjab

Consumer law expert
Office of: - cell no.[protected]
Parkash makkar, advocate
Resi:- st. No. 1, last lane, ekta colony, abohar-152116, punjab
Chamber no. 54, civil court complex, abohar-152116, punjab
Registered a. D. Legal notice dated:[protected]
Addressed to:-
1. Sodhi electronics, st. No. 3, jain nagar,
Main road, abohar through its prop./partner
2. Hitachi home & life solution (India) ltd.,
A johnson controls hitachi air conditioning co. Shop no. Tf 301,
3rd floor, dmrc building, new ashok nagar, metro station, new delhi.

Under the instructions of my client s. Paramjeet singh s/o baj singh r/o village jurar khera, tehsil abohar, district fazilka, punjab, i do hereby serve upon you this notice for the following causes of action:-
1. That you addressee no. 1 is the dealer of hitachi company a. C. And addressee no. No. 3 is the manufacturer of above said hitachi a. C. You all addressees are responsible for all acts and deeds on their above said business.
2. That my client approached addressee no.1 for purchasing one window ac and addressee no. 1 represented to my client that the hitachi ac is good quality product and my client will not face any problem. On the assurance and representation of addressee no.1, my client purchased one window ac 518 kud make hitachi from addressee no.1 against bill no. 13682 dated 06.06.2018 and my client paid the price of the bill of rs. 31, 000/-. You addressee no. 1 told my client that the said ac carries a warranty for one year and such my client is consumer as per definition of consumer protection act.
3. That the complainant put the said ac in use and after that my client found that the said ac was manufacturing of year 2017 whereas my client has purchased the ac in question in the month of june, 2018 and you addressee no. 1 has also showed the ac of manufacturing of year 2018. My client immediately narrated the matter to you addressee no. 1 and you assured to look into the matter but lastly you addressee totally refused to replace the ac in question.
4. That my client cannot purchase another ac when he has already invested a huge amount, so the same needs to be replaced immediately with a new ac of the same capacity and quality and in good working condition as the summer season is in full swing.
5. That my client repeatedly requested you addressee to replace the ac manufacturing of year 2017 with a manufacturing of ac year 2018 in good working order or to refund the price of the a. C., but to no effect.
6. That the ac in question is manufacturing of year 2017 and my client has purchased a. C.in question in the month of june, 2018 and you display in your showroom a. C. Manufacturing of year 2018 and you showed my client model of year 2018 but you intentionally, deliberately with a motive to cheat and defraud my client sold a. C. Manufacturing of year 2017 for wrongful gains. My client has suffered physical and mental harassment and financial losses due to deficiency in services and unfair trade practice on the part of you addressee and as such my client is entitled to be compensated for the same.
7. That by not replacing the a. C.in question or to refund price of a. C. Amounts to deficiency in services and unfair trade practice on the part of you addressee.
8. That you addressee no. 1 misbehaved with my client and use abuse language and my client reserves his right to initiate criminal proceeding against you.
9. That earlier number of complaints has been pending against you addressee no.1 for preying innocent consumers and thus you also lowering the reputation of renowned company.
Through this notice, i call upon you to either replace the a. C.in question with manufacturing of year 2018 or to refund the amount of ac with interest and to compensate for rs. 20, 000/- for harassment within seven days of the receipt of this notice otherwise my client shall be constrained to seek his redress from the competent court of law including consumer forum, at your cost, exp. Etc.
A copy of this notice has been retained in my office for further use and ref.

Parkash makkar
Advocate
[protected]