[Resolved] Hitachi Home & Life Solutions India [Hhli] — Inverter Split AC
S
Sunny Kamboj 222
May 19, 2022
May 21, 2022
This thread was updated on May 21, 2022
Address:
1851 Wazir Singh Street, Chuna Mandi, Pahar Ganj, New Delhi-110055
Hi this is Sunny Kamboj from Delhi (Regd. Mobile No. [protected] / alternate number - [protected])...i regret by using Hitachi Air Conditioner (with 2 Years Extended Warranty + 10 Years Compressor Warranty + 5 Years PCB / Controller Warranty) as its been just one year and outdoor compressor has stopped working...first complaint has been registered on 8th may 2022 (Call no.[protected] ) and since then regular complaints had been registered at your customer care number as well as at your Technical vendor but still no solution has been given yet .. we got some your Technical senior's number from somewhere and he is also not giving us proper response ... My wife is pregnant and in this scorch heat, Your Hitachi Team are not even understanding our problem... And moreover everyone from Hitachi is saying from last 11 Days that compressor is not available in your state. My question to Hitachi is state like Delhi is not having stock and Hitachi is selling their product without having its Accessories (Pls Stop Selling your Products in India if you dont have its Parts / Accessories)...as per your Technical vendors & Customer Care Support Compressor is coming from Gujarat then also does it take this long to deliver in Delhi ..i repent having Hitachi at my home and i will definitely not suggest to anyone for purchasing any HITACHI product ever, Most worthless Service, If there's even a little shame left in you, pls look into this on Priority or Refund My Money.
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Jun 21, 2022
Complaint marked as Resolved
Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.
Verified Support
May 21, 2022
Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Sunny,
We regret that you are facing any issue with your product. One of our representatives will be in touch soon to assist you with this.
Regards,
Team Hitachi
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