[Resolved]  Hitachi Home & Life Solutions India [Hhli] — Misleading customer and not refunding money

Hello ma’am
On 11 june the service man from hitachi came to my house for ac service he said my ac has no gas and it’s PCB is damaged ma’am and now total your expenses are 6800 it’s better you take our plan of 2 years for free service then I made payment of 6600 On 15 June that gait has come and put repaired part in my ac and when I said about gas he said gas is there then asked home earlier u told That pcb is damaged and gas is to filled in ac and now you saying no need for gas then why u mislead me pls take charge of your service and repair mat of PCB rest pls refund to me then he said he will come in 2 hours to check again and now I called him on Thursday to refund my money he is disconnecting my calls pls help🙏
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Jul 20, 2022
Complaint marked as Resolved 
Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.
Verified Support
Jun 17, 2022
Hitachi Home & Life Solutions India [HHLI] Customer Care's response
Dear Mishry,

Sorry for the inconvenience. Please share your mobile number/complaint number with us via DM on the mentioned URL:- https://www.messenger.com/t/HitachiHomes.

We assure you we will look into this right away.

Regards,
Team Hitachi
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    Hitachi Home & Life Solutions India [HHLI] Phone
    +91 27 6427 7571 [Head Office]
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