Hitachi Home & Life Solutions India [Hhli] — No response

Address:800008

Very bad experience with Hitachi Ac after sales service.
I had filled a complaint on 2nd week of april regarding my cooling problem.
But no one came upto 25 days.
The service engineer came after 25 days, he says that the gad has to be charged.
But at their service centre in patna they dont have R22 gas in stock. They respond it will come after a week.
After 10 days of 1st visit of engineer after so many phone calls made but no one picks the phone, personally i went to service centre to request to send person complete his work.
They came after 2 days & filled the gas, when i request them to service the ac machine, they replied to lodge another complaint for servicing. As it was not mentioned in ur sevice job card.
The day they filled the gas, after going of engineer, machine started making noise.
I called at their service centre, but no one picks the phone.
I request you to pls look into the matter & get it resolve at ur earliest.
BUT I WOULD REQUEST EVERYONE NOT TO BUY HITACHI PRODUCT ONLY DUE TO THEIR VERYYYY BAAADDD SERVICE, WHICH I AM FACING UPTODAY
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Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.
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My EPF transfer
I had filled a complaint on 2nd May 2016 reg.[protected] regarding red light lighted in indoor unit. So required servicing both indoor & out door unit. My registered Mobil no is [protected].
But no one came at my home.
Further I have lodged a complain on 9th May 2016 reg. no.[protected], but till date no body contact with me.
In the circumstance you are requested please look into the matter & get it resolve at your earliest.
Thanking you, Rakhi Chowdhuri
44/2/3 Jheel Road, Kolkata 700075

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    Hitachi Home & Life Solutions India [HHLI] Phone
    +91 27 6427 7571 [Head Office]
    +91 11​ 2271 7161 [Corp Office]
    +91 11 2271 7163 [Corp Office]
    Hitachi Home & Life Solutions India [HHLI] Address
    10th floor, Abhijeet, Mithakhali Six Roads, Ahmedabad, Gujarat, India - 380006
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