Hitachi Home & Life Solutions India [Hhli] — One ton faulty ac and asked for replacement but no response

One ton faulty ac and asked for replacement but no response

I have purchased hitachi 1. O t ac, with in one year ac has encountered frequent gas leakage, below are the details:

Model number date of purchase
Raw312kwd window ac - 1.0tr hitachi kaze plus 29-apr-19

Complaint number complaint remark complaint date closing date time taken status
[protected] no cooling 21-aug-19 4-sep-19 14 closed
[protected] no cooling 13-oct-19 16-oct-19 3 closed
[protected] no cooling 23-oct-19 23-oct-19 0 closed
[protected] no cooling 1-may-20 18-may-20 17 closed
[protected] no cooling 29-may-20 open