[Resolved] Hitachi Home & Life Solutions India [Hhli] — pcb faulty even after replacement (charged 4350 rupees) | |||
I have registered a hitachi split ac breakdown request on mar 8. Next technician visit and said the problem is with pcb that needs replacement and he charged 550 rupees upfront without fixing the issue. He promised the replace the pcb next day. After so many calls and so many escalation it got replaced on mar 25 and charged 3850 without proper invoice. They said pcb has 6 months warranty and i will get invoice in message but i didn't. It worked only 2 days then ac turned itself off after one and half hours usage. No proper response from service center. Breakdown request - [protected] Mobile number - [protected] Was this information helpful? | |||
May 10, 2019 Complaint marked as Resolved Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint. Verified Support Apr 03, 2019 Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Umamaheswaran, We regret that you are facing an issue with your product. One of our representatives will be in touch soon to assist you with this. Regards, Team Hitachi Verified Support Apr 08, 2019 Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Umamaheswaran, We understand that your complaint is resolved now. Please get in touch with us if you face any problem with our product. Regards, Team Hitachi | |||
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