Hitachi Home & Life Solutions India [Hhli] — Poor handling of my refrigerator case

Address:Japan

I had already registered a complaint for poor handling of my refrigerator issue on this platform yesterday. Today, i received a SMS from Hitachi to call on a given number for resolution. After calling upon, the female not only disconnected, but immediately i received a SMS saying that I had cancelled my request to Hitachi. What kind of cheating is this from HITACHI. They are not listening or solving my problem instead telling me that I, from my side had submitted a cancellation request. I didn't expected such a cheap tactic from such a big and esteemed brand.
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Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.
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    Hitachi Home & Life Solutions India [HHLI] Phone
    +91 27 6427 7571 [Head Office]
    +91 11​ 2271 7161 [Corp Office]
    +91 11 2271 7163 [Corp Office]
    Hitachi Home & Life Solutions India [HHLI] Address
    10th floor, Abhijeet, Mithakhali Six Roads, Ahmedabad, Gujarat, India - 380006
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