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Hitachi Home & Life Solutions India [HHLI]

[Resolved]  Hitachi Home & Life Solutions India [Hhli] — Regarding my 2 Ton Split Ac

We have registered complaint regarding our 2 tonn split Ac on 9th june 2021.Call no. [protected] & [protected] The technician Dharmender came on 13th june and after inspection he said that Ac has no gas.and then another technician came he said that your ac will be replaced by 17th or 18th june . But today is 23rd june i am complaining here .We have purchased this Ac 3 months back and from 3 months i am facing this issue . When ever we are calling customer care after a long 12-15 minutes fight they cut the call (Mr. Dhaval) when we asked to get converted to your senior manager he said he has no authority for the same . We request you to please look into this matter
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Sep 4, 2021
Complaint marked as Resolved 
Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.
Verified Support
Jun 25, 2021
Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Shivanshu,

We deeply regret the inconvenience you had. We have notified this to our concerned team and one of our representatives will be in touch soon to assist you with this.

Regards,
Team Hitachi
Verified Support
Jul 19, 2021
Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Shivanshu,

As per the update from our service team, we understand and believe that your complaint has been resolved to satisfaction. Please get in touch with us if you face any problem with our product.

Regards,
Team Hitachi
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    Hitachi Home & Life Solutions India [HHLI] Phone
    +91 27 6427 7571 [Head Office]
    +91 11​ 2271 7161 [Corp Office]
    +91 11 2271 7163 [Corp Office]
    Hitachi Home & Life Solutions India [HHLI] Address
    10th floor, Abhijeet, Mithakhali Six Roads, Ahmedabad, Gujarat, India - 380006
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