Hitachi Home & Life Solutions India [HHLI]

[Resolved] Hitachi Home & Life Solutions India [Hhli] — Service/defect complaint not attended in the warranty period

deepak palta

from Pune, Maharashtra

Address:	New Delhi, Delhi, 110059
Website:	WWW.HITACHI.CO.IN

Complaint for service/defect in window ac was lodged on the customer support no. [protected] and the complaint no. was allotted as [protected] dated 30.03.2017. The same was not attended till date inspite of many verbal communication on customer no. dated 04/04/2017 and 11/04/2017 and after lapse of 12 days. It is also pertinent to mention that my window ac is under warranty of 1 year and the company is committed for 3 free services in the warranty period as per the company policy. But till date not even the single service of my AC has been done by the company. My warranty period is about to expire in May, 2017. Hence, please do the needful at the earliest.

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May 14, 2017

Complaint marked as Resolved

Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.

Verified Support

Apr 12, 2017

Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear deepak palta,

We regret that you are facing an issue with your product. One of our representatives will be in touch soon to assist you with this.

Regards,
Team Hitachi