Hitachi Home & Life Solutions India [Hhli] — Suffering with 3rd class after sales services hitachi air conditioner

Address:	110094
Website:	www.hitachi.co.in/contact_support/consumer-durable/?WT.ac=in_ipg_contsup_cons

Dear madam/ sir, date :06/07/2016

I have 2 nos air conditioner, the both ac are in amc. Due to yous 3rd class after sales services.Both ac are not working . I am suffering from last 10 days i was registered a servicing call . But sorry to say, on 28th march-16 technicians come from reliable care for servicing rashid market east delhi, . And said 1 ac is not working properly due gess problem . So for charging we will carry this ac for gess charging .And you will pay rs.750, for transportation charges.I was agreed after discussion with your call center.

And 2nd ac also not working . After many follow ups with mr. Aftab (Reliable care) on mobile no.[protected] & [protected]. On 4th april we got information, that reliable care is not qualified for hot & cold ac.And my ac is shift in hitachi work shop for repair & please contact mr. Anurag on mobile no.[protected].

Today morning i talk with mr. Anurag. Requested at least give me 1ac in working condition for my old age mother in this summer season.

It is very surprising no response from hitachi till the time .


Now i feel hitachi not understand request.

It is very clear, if my both air conditioner not repaired till tomorrow . I will take legal action against hitachi.3rd class after sales services of hitachi air conditioner

This is for your information and necessary action.

Sameer kumar

Mobile no. [protected]
[protected]