Hitachi Home & Life Solutions India [Hhli] — unprofessional complaint addressing for ac complaint | |||
Complaint ref number is [protected]. This is dated 24/9. And today is 17/10. As of now, the complaint remains pending. Product is un-repaired.ac is lying just like. I have not been contacted also since so many days about the product. I wonder, how can hitachi take almost a month to attend to their own product. Ridiculous service from your company. No one has contacted me yet. It was been so many days since hitachi person visited my house to see the ac (Water dripping issue). This guy committed that a part has to replaced, and he will revert in 2 hours. So many days, and there is no update yet. Today when i called on customer care, i am told, they have no update yet, and they'll revert soon. He took rs.500/-. And no result??? I never expected unprofessional-ism like this. I seem to have committed a blunder by buying a hitachi product. Never thought, in case of an issue, i will have to deal with totally bad system of hitachi, in india. I have done the calling already on[protected]. No response is satisfactory. Please look for my details, or you can call me back (It’ll cost you only ₹ 1 per minute). I have wasted lot of time already. Was this information helpful? | |||
Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint. Verified Support Oct 17, 2019 Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Rajiv, We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly. Regards, Team Hitachi | |||
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