[Resolved]  Hitachi Home & Life Solutions India [Hhli] — Very bad and pathetic customer care service

Sir, Your Service Center technicians DAMAGED the AC Horizontal and Vertical flaps, all indicator lamps and indoor unit's body us damaged. Facing water dripping issue since beginning. SERVICE CENTER HAS ASSURED ME FOR ALL FREE REPLACEMENT BY THE COMPANY DUE TO MANUFACTURING DEFECT ON 3RD AUGUST 2021. I have e-mailed and raised complaints on all platforms by Your Esteem Company. Some escalation was already made on level 1, 2&3. Summary of request is mentioned below. With Complaint No: [protected] Reference No: AE4DABD17E0 And Complaint No : [protected] Reference No : [protected]CB A very unprofessional approach to Customers by Customer Care team. Please, anybody can tell me, why my prior complaint was closed without any work done and without my consent and created a new service call on 17th Aug 2021. I was told on 3rd Aug 2021 that the spare parts have been ordered to Company for Free Replacement due to Manufacturing Defect and rectify the problem. But since than Nobody is responding and taking care of it. I also called to Customer Care Number many times. How much more time will it take for resolving the problem. Can I hope my Airconditioner will start operating fine till coming Winters ? Waiting for Your Comments.