Hitachi Home & Life Solutions India [Hhli] — Worst customer support for a product hitachi ac

Address:

Ernakulam, Kerala, 682021

Hi
My name is ajith. I am from kochi kerala. I had purchased one hitachi 1.2 ton ac on 9th april of this month from nandilath g mart, edappally, kochi, kerala
As per vendor they will book for the installation of ac. But after waiting for 3 days i
Hav not received any calls from hitachi. So i called hitachi customer care and they said my registered mobile number is not yet registered
And the guy in customer care vishal said the dealer is misleading the information that they will book for the installation
The customer had to call directly.
I registered through customer care on wednesday.
I got an sms also which is pasted below

Dear customer your installation req. [protected] for the air conditioner shall be attended asap. Share cdn:-2756 if you are satisfied with our engineer.

On thursday i called customer care again as a remainder.
Another guy said their duration for action is 48 hours and within 48 hours they will take action

It has been 60+ hours and no one is taken any action
I have not purchased this ac to put in show case

We friends bought 5 acs together from same dealer 3 daikins and 2 hitachis
All the 3 daikins installed within 2 days from the date of purchase

Only this bloody bull is not getting installed

Rainy season will start from the end of next week and wat is the benefit of ac after that

The worst customer support as far as a product is concerned

My worst decision to buy ur ac