[Resolved] Hitachi Home & Life Solutions (India) Ltd. — Poor Service and No response from | |||
I got he following AC Installed from Hitachi : Model: RAU318HUDD> Model Descritpion. : SPLIT AC - 1.5TR HITACHI KAMPA - RAU318HUDD My Registered Mobile Number - [protected] Purchase Date: 25/03/2014 I have Tried to Get In touch with the following repeatdly but got no reposnse. : All India Customer Care:[protected] Local Indore (M.P) Branch Office :[protected] Branch Controller (Indore Branch) : [protected] CRO : [protected] I have a number of complaints for which the Hitachi Service centre has kept sending Service Engineers and now they have stopped responding on all the above numbers including the Customer Care, the call is either not picked up or it just disconnects: Issues ( Still unresolved Despite Repeated Requests) : - Ac Switching on ON on its own - Remote Malfunction number f bot tons not working - Installation Receipt Still not received ( Even If its Free I need proof that the AC was Installed by Hitachi) - Rs. 2250 Taken from me for additional copper piping installed but received not receipt for it. Further, I am not happy with the service quality and the product quality I have already had a number of Service Technicians from Hitachi come to my house and visit and have not been able to install the problems since the time of installation, and now they have stopped responding . I would hence want the product to be taken back and provided with a refund for all my expenses. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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+91 27 6427 7571 [Head Office]
+91 11 2271 7161 [Corp Office]
+91 11 2271 7163 [Corp Office]
10th floor, Abhijeet, Mithakhali Six Roads, Ahmedabad, Gujarat, India - 380006
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