[Resolved] Hitachi — poor service with no customer satisfaction | |||
i bought a hitachi window a.c model no.RAW511KUD in april2014 and just after one month i am facing problems with it of excessive noise and no cooling i lodged the complaints twice with the company with my registration no.[protected] and[protected] on 8 june and 12june respectively, servicemen came and said that there is a problem with the compressor and all the gas got leaked, also that there was a copper wire attached to it which caused excessive noise, and that the unit is taking less amperes i.e 3.2 than the required 5ampere. just a one month ago a.c and how come its gas got leaked, i asked the company to get my unit changed as they were not able to assure me that if this unit got repaired it would work properly, but till now i got no response from them. they even closed down my request without my consent as i had refused to sign that my query has been solved.in this sizzling summer of delhi i am not even able to use my a.c such a bizzare. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint. | |||
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+91 27 6427 7571 [Head Office]
+91 11 2271 7161 [Corp Office]
+91 11 2271 7163 [Corp Office]
10th floor, Abhijeet, Mithakhali Six Roads, Ahmedabad, Gujarat, India - 380006
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