Hitachi — Preventive Maintenance Contract- Not even one Service Done

Address:Chennai, Tamil Nadu

Hi This is A Hitachi Split AC customer from Chennai. I had renewed a PMC on 26th july 2013, Bill number 18698. There has not been a Single phone call from their side or a visit to my home ever since the payment was made. The pathetic part is a NIL response after myself having called them 3 or 4 times .. I wish my complaint is taken seriously and I would need a countermeasure of service done to the Split AC immediately and also I would want the PMC to be re dated to one more year from the day they do this service.
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Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.
May 26, 2014
Updated by vgk2kay
Hi This is A Hitachi Split AC customer from Chennai. I had renewed a PMC on 26th july 2013, Bill number 18698. There has not been a Single phone call from their side or a visit to my home ever since the payment was made. The pathetic part is a NIL response after myself having called them 3 or 4 times .. I wish my complaint is taken seriously and I would need a countermeasure of service done to the Split AC immediately and also I would want the PMC to be re dated to one more year from the day they do this service.

My Phone number is [protected], [protected]
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    Hitachi Home & Life Solutions India [HHLI] Phone
    +91 27 6427 7571 [Head Office]
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