Hitachi — Refrigerator not cooling

Address:

UD080505, 1050/1 Survey Park, Kolkata 700075

I bought a Hitachi Refrigerator on 11/01/2020 the details are as follows:

Refrigerator Model: R-SG38FPND-GBK (3 Door 404L)

In October 2020, I found that the refrigerator had stopped cooling. I had raised a complained and the Technician visited us twice and replaced the fan. But within 1 day it stopped cooling again.

I raised another complaint and the technician came again and fixed the fan and told me that it was not fixed properly the first time.

However, Today (12/12/2020) it stopped working again and it is showing me the same problem that I found in October 2020.

I do not understand how a reputed brand like Hitachi can be so defective that it has not even worked properly even for 10 months. My warranty will get over in 1 month and I am not ready to bear the expenses of repairing a defective refrigerator after the warranty period.

I request you to replace the refrigerator if this problem is not reparable.