Hitachi — Service Problem

Address:

Faridabad, Haryana, 121004

Bought two new AC's last year from Hitachi but their service is very poor, customer care representatives are very rude and doesn't understand the problem just give excuses.

Logged services request no. [protected] three days back, at the time of logging request I have told that technician will come in next 48 hours and now its more than 65 hours. Neither I have got any call nor any update till now, called customer care 3-4 times and every time I have been provided a new excuse. Tried to contact customer care representatives through chat bit got excuse that our system is not working. Mailed customer care and other members for the issue but haven't got a single reply till today.

Request you to please do the needful.