Hitachi — Useless company - customer complaint handling is completely pathetic

Address:

Gautam Buddh Nagar, Uttar Pradesh

I have not come across a company whose Customer Complaint Number cannot be contacted for 5 days. I have been trying the[protected] continuously since Monday and after 5 days of calling, I was ultimately able to connect at 8 pm today. I made 5 calls today and the IVRS never connects to anyone. Ultimately I have left a message. I have submitted written service requests also but no one has responded to them for last 2 days.

If anyone is even thinking of buying Hitachi, do not buy the product as the customer service completely SUCKS. In the last 11 months there has been no service done by Hitachi.

Rajiv Nandwani
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