Hitachi — windows air conditioner 1.5 ton

Address:J1/13 Flat Number T3 Gupta Colony Malviya Nagar, 1st floor

I had purchased hitachi aircondiner windows aircondiner in june 2019. Last week when i tried to get the air-conditioner serviced i was told that it has has leakge issue for which i raised a new complaint on saturday 23/5/2020. I want to highlight thay hitachi customer service is so pathetic & their engineers who visit our home seems to be untrained and illmannerd. I'm receiving messages about my request being allocated to different engineers however nobody has visited my house. I have been chasing them from last week but nobody has provided a clear answer yet. I have a brand new hitachi aircondiner which is not working, don't know what to do.

Mohit malik
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Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.
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    Hitachi Home & Life Solutions India [HHLI] Phone
    +91 27 6427 7571 [Head Office]
    +91 11​ 2271 7161 [Corp Office]
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    Hitachi Home & Life Solutions India [HHLI] Address
    10th floor, Abhijeet, Mithakhali Six Roads, Ahmedabad, Gujarat, India - 380006
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