HMWSSB — Delayed of new connection

Address:Hyderabad, Andhra Pradesh

VINAYAKA RESIDENCY P.NO. - 116 & 117/A, PRASOONA NAGAR, CHINTAL, QUTHBULLAPUR MUNCIPALLTY Ranga Reddy Dist, TELANGANA STATE Hydereabad, [protected] To, The Managing Director, HMWSSB, KHAIRTABAD, HYDERABAD. Sub:- Request for delayed water connection. Ref:- File No.[protected]. Respected Sir, We the Flat owners of Vinayaka Residency owned flats from last year Aug 2014. Our builder applied for Manjeera Water Connection on Dec 2013 and was sanctioned on Aug 2014. The GB order was also issued on Sep 2014. From the time of GB order, we followed up with the water board to provide the connection to the Apartment. But the connection was not made till date. After long followed with the water board, the Contractor made only line (pipe Settings) that is under ground pipe line was completed on Feb 2015. But the connection was not completed in order to supply water the reason behind No connection was the sanctioned water connection from Prasoona Nagar Pipeline supply of water is very low. So that they suggested ( society people) was to take connection from Vivekananda Nagar pipe line which is near by of 6” inches. The objection from the society people was there is No progress in the previous complaints about water supply and hence they should not allow us to take new connection. The Vivekananda Society people objection was not to provide connection to the Prasoona Nagar Residency and said to take the connection which is sanctioned to prasoona Nagar residents ie. 4” inches pipe line . We tried to reach out DGM Mr. Ranga Rao sir about the same issued but we got the reply that the Prasooona Nagar Society is consist of private Government and there is very Risk in sanctioning connection with the Government Protection as well. We complained about the same through online consumer form IDNO.1015303, then we got the reply by saying that the connection would be completed within several days. Also we complained on 11th April 2015 through Print media ( EENADU DISTRICT EDITION) as well in Hellow Eenadu Program. We got the reply from DFM Mr.Ranga Rao sir that they discuss the issue with the local Society people and try to the same in couple of days. On 13th April 2015, We made a request letter to MD ( your self) through mail and fot the reply as well to take necessary actions about the connection. But there was no response from the water board Quthbullapur. On 6th May 2015, we contacted the DGM Mr. Ranga Rao sir, he made a compliant saying that we cant provide a connection along with police protection as well the compliant was moved to GM Quthbullapur, for further progress on the dame day. But again there is no move about the issue. It was on hold at GM table till date. On 25th May 2015 We met with GM- QUTHBULLAPUR along with 12 families (flat owners of Vinayaka Residency) in Praja Vani Meeting, we got the reply that in order to provide connection to the apartment they was not sure and he cant guarantee. Till the Godavari line completes. “ For one Apartment water connection do we need to suffer till next phase of Godavari pipe line connection “ Please suggest. Kindly take a look at the above issue as our ground water also contaminated with color and odor. We have only one option that is Manjeera Water connection for Drinking Purpose. Thank you Sir, Yours faithfully, For VINYAKA RESIDENCY FLAT OWNERS K V N SGUPTA
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Hyderabad Metropolitan Water Supply & Sewerage Board [HMWSSB] customer support has been notified about the posted complaint.
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