[Resolved]  Home Credit India Finance — amount not credited in a/c and wrong resolution given to me

Address:Indore, Madhya Pradesh, 452001
Website:www.homecredit.co.in

Plz find atteched bank statement for octuber 2017

Hello sir/mam

Hi i am sadhna nagar. My laon a/c no. Is [protected]. It is approved on 12-oct-2017 but still the loan amount is not credited in my saving a/c. I recived welcome sms also from home credit india on 13-oct-2017. But amount not credited yet. Erliar on 17-oct-2017 i have e-mail you. And its revert revcived today and in this mail you are saying that "we would like to inform you that your personal loan amount has been disbursed
On 12/10/17, we request you to please share the updated bank statement so that we can assist you accordingly.". But you have not check that at 26-oct-2017 and 27-oct-2017. I also mail you and in this mail i have attech my updated bank statement. What are you doing guys. Plz either transfer my loan amount or close my loan.
For your help today i am again atteching my bank statement and new ifsc code which was change. Plz check and transfer my money as soon as possible

Thanks.

My details are below:-
Name :- sadhna nagar.
Father name :- badrilal dhakad
Loan a/c :-[protected]
Register mobile no. :- [protected]
Date of birth :[protected].
My bank a/c no. :- [protected]
New ifsc code is :- ioba0001505

Old ifsc code was :-ioba0003404
+2 photos
Was this information helpful?
No (0)
Yes (0)
Dec 25, 2017
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Oct 31, 2017
Home Credit India Finance Customer Care's response
Dear Sadhna,

This is in reference to your concern registered with Home Credit India.

We wish to inform you as observed money has been disbursed dated 12/10/2017, hence if you still not received we request you to send updated bank statement on [protected]@homecredit.co.in or [protected]@homecredit.co.in so that we can check and assist you accordingly.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
Nov 01, 2017
Updated by Sadhna Nagar
Hi,
Dear home credit person are illiterate person what resolution you are giving to me. I have already attached my updated bank statement with my previous complaint [id: 1756908] and again your giving me resolution that :-
{ dear sadhna,

This is in reference to your concern registered with home credit india.

We wish to inform you as observed money has been disbursed dated 12/10/2017, hence if you still not received we request you to send updated bank statement on [protected]@homecredit.co.in or [protected]@homecredit.co.in so that we can check and assist you accordingly.

For any further help, please contact us.}.
Are you all are made guy. Plz check properly my complain. My complain id is. [id: 1756908] i have attached my bank statement yaar what are you doing. Plz close my a/c yaar. I donot want your money. Plz close my loan a/c.
Today i again giving you all my details plz check properly. I am also attaching my bank statement :-
My details are below:-
Name :- sadhna nagar.
Father name :- badrilal dhakad
Loan a/c :-[protected]
Register mobile no. :- [protected]
Date of birth :[protected].
My bank a/c no. :- [protected]
New ifsc code is :- ioba0001505

Old ifsc code was :-ioba0003404
Verified Support
Nov 03, 2017
Home Credit India Finance Customer Care's response
Dear Sadhna,

This is in reference to your concern registered with Home Credit India.

We would request you to send us an email to [protected]@homecredit.co.in, our concern team will check and revert you accordingly.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
Verified Support
Nov 18, 2017
Home Credit India Finance Customer Care's response
Dear Sadhna,

This is in reference to your concern registered with Home Credit India.

We wish to inform you that we have forwarded your query to the relevant team and we shall provide you with an update within the next 10 working days.

Additionally, your relationship manager will get in touch with you within 48 hours.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
Verified Support
Nov 22, 2017
Home Credit India Finance Customer Care's response
Dear Sadhna,

This is in reference to your concern registered with Home Credit India.

In reply to your query, I am pleased to inform you that your query has been resolved successfully. I hope you had a great experience with us.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
Complaint comments 

Comments

Hi,
I lost my mobile today morning and still have to pay 4 emi, I have also complained to police regarding same, I also spoke to insurance which is amtrust they said they don’t cover for lost so need to know do i still have to pay for those emi or can I get some help for it.

Rashmi sonke
Home Credit India Finance Customer Care's response, Nov 2, 2017
Verified Support
Dear Rashmi,

This is in reference to your concern registered with Home Credit India.

Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

Request you to please revert within three days, otherwise your request would be closed.

For any further help, please contact us.
Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
Dear home credit your saying me that plz mail us on [protected]@homecredit.co.in .
I have already mail my all details on this mail id for 3 times but you have not done anything for me. and at[protected]:01 pm I recive a sms from your company i.e :- " Dear Sadhna nagar, we wish to remind you that monthly payment of rs 1269.00 against your Home Credit laon [protected] is due in 2 days. Please pay early to avoid any late payment charges. You can now pay trough www.homecredit.co.in/pay or Paytm. Thank you, Home Credit. " What is thise non-sense. Until you will not transfer my loan amount in my bank a/c. then why i will pay EMI. for loan. you people are making me full or you are full.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Home Credit India Finance
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    85%
    Complaints
    1103
    Pending
    45
    Resolved
    920
    Home Credit India Finance Phone
    +91 90 0469 0046
    Home Credit India Finance Address
    3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
    View all Home Credit India Finance contact information