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Home Credit India Finance Complaints & Reviews

4.2
Updated: May 12, 2026
Complaints 1109
Resolved
920
Unresolved
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Home Credit India Finance reviews & complaints page 11

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M
Mahesh chandra Patel
Feb 3, 2022
Resolved
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Address: Gurgaon Hariyana

Got mobile finance done. In March 2021 and paid all his emi on time. And on 02/02/2022, 03/02/2022 was charged on both the days of 02/08/2021. And when I asked the bankers, they told that you have deducted any loan charges. Then I am calling home credit people, then no call is being received.
Mar 17, 2022
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Feb 12, 2022
Home Credit India Finance Customer Care's response
"""""""Dear Sir,

Thank you for highlighting your concern.

With reference to your concern, we would request you to please share your Contract ID, contact number or registered email ID as we are unable to check the details as of now.

Thank you,

Team Home Credit."""""""
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    H
    HM Phodiography
    from Indore, Madhya Pradesh
    Feb 2, 2022
    Resolved
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    Resolved

    Address: Home Credit India Finance Private Limited DLF Infinity Towers, Tower C, 3rd Floor, DLF Cyber City Phase II, Gurgaon-122002, India
    Website: www.homecredit.co.in

    As already shared my concern to the team of HOME CREDIT on my personal loan [protected] (Contract No.) that due to lost of my job and jobless Not in condition to pay but still manage to give the payment on 10th Jan 2022 but currently not having proper fund where for that shared my issue to the team and make sure them that will try to pay the due by 11th Feb 2022 and request them to stop all collection activities so that able to arrange fund but instead of giving support they are not helping me out and also till now able to manage 13 EMI of amount 3342/- which total is 43446/- and my total loan is 65000/- and still 29 EMI are pending and interest is 36% and when I request about FORCLOSURE so they offered me 55000/- so not getting that how can they take this much interest on loan so its request to RBI SACHET team to take action on this matter and to reduce my EMI amount as well as my TENURE and to take some strict action on them also they are doing very misbehaving manner of talking .
    Mar 15, 2022
    Complaint marked as Resolved 
    Home Credit India Finance customer support has been notified about the posted complaint.
    Verified Support
    Feb 12, 2022
    Home Credit India Finance Customer Care's response
    """Dear Sir,

    Thank you for highlighting your concern.

    We would like to inform you that our team has already contacted with the Customer and provided the resolution for the concern.

    Thanks
    Team Home Credit"""""""
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      P
      PoojaB28
      from Mumbai, Maharashtra
      Feb 1, 2022
      Resolved
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      I have taken loan from Home credit for 75k for 48 months. I took moratorium for 5 months as I loss my job. I paid them for 25 months by now. Now if I am asking them for foreclosure they are asking me to pay 67k ..even though I paid them around 70k by now. plus they have increase tenure for 20 months more.
      I took moratorium for 5 months so y have you change the tenure to 68 months
      According to SC ORDERS, they have asked to levy the charges on moratorium period and not to charge interest on interest
      My contract id is -[protected]
      Mar 11, 2022
      Complaint marked as Resolved 
      Home Credit India Finance customer support has been notified about the posted complaint.
      Verified Support
      Feb 07, 2022
      Home Credit India Finance Customer Care's response
      "Dear Pooja,

      Thank you for highlighting your concern.

      We have forwarded your to concern to the relevant department and they will Contact with the Customer shortly to provide the resolution for the concern.

      Thanks
      Team Home Credit"""
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        S
        Shekh navab
        from Barela, Madhya Pradesh
        Feb 1, 2022
        Resolved
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        Address: In front of Dada darwar bus stand barela jabalpur

        सर मै शेख नवाब बस स्टैंड बरेला से हु मेरे दुआरा होम क्रेडिट से 50000 (पचास हजार) का लोन लिया गया था लोन न [protected] जो की मेरे दुआरा पूरा चुका दिया गया है और होम क्रेडिट के दुआरा मुझे noc, nda, भी दे दिया गया है लेकिन अभी तक होम क्रेडिट कंपनी दुआरा लोन एकाउंट क्लोज नही किया गया है जिससे मेरे सिबिल पर खराब असर पड़ रहा है अतः महानुभाव से अनुरोध है उचित कार्यवाही कर मुझे इसका हरजाना दिलाय और होम क्रेडिट पर उचित कार्यवाही करे
        धन्यवाद
        Mar 11, 2022
        Complaint marked as Resolved 
        Home Credit India Finance customer support has been notified about the posted complaint.
        Verified Support
        Feb 07, 2022
        Home Credit India Finance Customer Care's response
        "Dear Sir,

        Thank you for highlighting your concern.

        We have forwarded your to concern to the relevant department and they will Contact with the Customer shortly to provide the resolution for the concern.

        Thanks
        Team Home Credit""
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          R
          ramsurat12
          from Varanasi, Uttar Pradesh
          Jan 30, 2022
          Resolved
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          Resolved

          Address: Varanasi, UP

          Dear sir,

          I have a complaint about my loan ( Contract no. [protected], Customer ID:[protected] registered as Mr. Ramsurat. The given loan was totally paid and I don't know why Home Credit is charging extra money from my bank account.

          NDC certificate and other documents are given attached.

          Please help me to resolve this issue & refund all extra payments which home credit is cut from my bank.
          Mar 11, 2022
          Complaint marked as Resolved 
          Home Credit India Finance customer support has been notified about the posted complaint.
          Verified Support
          Feb 07, 2022
          Home Credit India Finance Customer Care's response
          "Dear Ramsurat,

          Thank you for highlighting your concern.

          We have forwarded your to concern to the relevant department and they will Contact with the Customer shortly to provide the resolution for the concern.

          Thanks
          Team Home Credit"""
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            A
            Abhishek Gulshan Bali
            Jan 27, 2022
            Resolved
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            Resolved

            Dear team

            I just came to know from somewhere that there is an outstanding against home credit account number 351XXXXXX74 in my mother's name, which is being reflected in CIBIL score whereas I was totally unaware about the same. But as I was able to retrieve the loan account number, I want to foreclose it.

            And as I am a retired person, a widower and living without my kids I went to Chandigarh Branch and also have researched that your sector 20 Chandigarh outlet has been closed due to pandemic which I was looking to pay at.

            Please see that I would like to pay all the amount whatever is the outstanding and only way I can pay is phonepe. As it is a very old matter and i do not have access to my old phone number of email ID I can't see a way out where I can get ndc your NOC from the respected apps.

            kindly guide me as I will be leaving for some work soon and would like to close it before I move and get NOC for ndc before the end of this week

            Regards
            abhi.[protected]@gmail.com
            Feb 27, 2022
            Complaint marked as Resolved 
            Home Credit India Finance customer support has been notified about the posted complaint.
            Verified Support
            Jan 27, 2022
            Home Credit India Finance Customer Care's response
            """""""Dear Sir,

            Thank you for highlighting your concern.

            With reference to your concern, we would request you to please share your Contract ID, contact number or registered email ID as we are unable to check the details as of now.

            Thank you,

            Team Home Credit."""""""
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              D
              Dunzo
              from Nagpur, Maharashtra
              Jan 17, 2022
              Resolved
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              Resolved

              My uncle took loan from this company to buy a phone. He cleared the loan with all the dues and fines but the keep calling me on daily basis 9-10 times!!
              If I am doing something important and then the phone rings I have to leave everything and check who called while gets frustrating!!
              Feb 28, 2022
              Complaint marked as Resolved 
              Home Credit India Finance customer support has been notified about the posted complaint.
              Verified Support
              Jan 27, 2022
              Home Credit India Finance Customer Care's response
              "Dear Sir,

              Thank you for highlighting your concern.

              With reference to your concern, we would request you to please share your contact number on which you are receiving multiple calls and post receiving it, we will check and assist you accordingly.

              Thank you,

              Team Home Credit."""""""""
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                R
                Jan 13, 2022
                Resolved
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                Resolved

                Address: RISHI NAGAR UPPAR ADHOI WALA SAHASTRADHARA ROAD,PO-NALAPANI,DEHARADUN,

                Dear sir/Mam'm

                I would like to inform you that i had bought one item in 2019 but no objection certificate has not been provided by company whereas we have cleared all EMI of the product even so we haven't got noc till now since its a very urgent right now moreover i have already raised a same problem but didn't receive any response from your side, In addition there is no home credit office at dehradun, Thus we are facing lot of problems because of this so please find my all info on behalf of below mentioned loan number
                Loan no:- [protected]

                Sorry for one thing that my register mobile number has lost any where therefore we are not using home credit online app.

                I humble request to you that my problem has been resolved as soon as possible .

                If you have any further queries please contact me below mentioned detail.

                Mobile no :-[protected]

                Email address :- [protected]@gmail.com

                I hope my problem will be solved soon.

                Kindly check the attached remarks for your quick reference.

                Remarks :-Dear Payer, Thank you for Payment of Rs.1748 for EMI, against Home Credit Contract [protected] with Transaction # 360GB7UC[protected]POS

                Please send me hard copy of noc in my address which was provided.

                Thanks & Regards
                Mar 2, 2022
                Complaint marked as Resolved 
                Home Credit India Finance customer support has been notified about the posted complaint.
                Verified Support
                Jan 27, 2022
                Home Credit India Finance Customer Care's response
                """Dear Rajesh,

                Thank you for highlighting your concern.

                We have forwarded your to concern to the relevant department and they will Contact with the Customer shortly to provide the resolution for the concern.

                Thanks
                Team Home Credit"""""""""""""""
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                  I
                  Ishank Sainger
                  Jan 9, 2022
                  Resolved
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                  Resolved

                  Dear Team, I am raising a complain due to telephone call harassment on daily basis 2 to 5 calls daily. I have also contacted to toll free no [protected] mentioned on web http://homecredit.co.in and mailed to [protected]@homecredit.co.in for stop call me/harassing but story remain same. My concern:- I am receiving unwanted calls approx 5 to 10 times on daily basis even on Sunday from your company (Home Credit) with different different numbers. However I didn't not taken any loan, I have already requested to your executive that please remove my mobile number from your database but they do not do any thing and warned that you will receive daily call the statement like "Kar lo jo krna hai call toh aaegi" i have recorded this clip on my multimedia phone. Requesting you to please remove my m.no from your database and do not call Their behaviour is very rude when they talk to me. Please help mefrom getting disturbed and harassed, it will be a great help to have our peace of mind!
                  Mar 2, 2022
                  Complaint marked as Resolved 
                  Home Credit India Finance customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 27, 2022
                  Home Credit India Finance Customer Care's response
                  """Dear Sir,

                  Thank you for highlighting your concern.

                  With reference to your concern, we would request you to please share your contact number on which you are receiving multiple calls and post receiving it, we will check and assist you accordingly.

                  Thank you,

                  Team Home Credit."""""""
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                    A
                    Adinakum
                    Dec 28, 2021
                    Resolved
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                    Resolved

                    I had enquired for a personal loan in home Credits, Without intimation they had credited the amount to my bank account and charged around 44.68% interest on the total loan amount. I’m ready to pay back the amount but not that much interest amount almost 50% of the loan amount.
                    Jan 30, 2022
                    Complaint marked as Resolved 
                    Home Credit India Finance customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 30, 2021
                    Home Credit India Finance Customer Care's response
                    """Dear Sir,

                    Thank you for highlighting your concern.

                    With reference to your concern, we would request you to please share your Contract ID, contact number or registered email ID as we are unable to check the details as of now.

                    Thank you,

                    Team Home Credit."""
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                      A
                      ANUP TILEKAR
                      Dec 28, 2021
                      Resolved
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                      Resolved

                      Hello sir,
                      I'd like you to know that I have paid full settlement amount for my loan against loan number [protected]. But it's been two months, I haven't received any loan closure letter from their end. Kindly note that the home credit agents name is Anujeet sawant and he works at pune location and +91 [protected] this is his contact number.
                      Jan 30, 2022
                      Complaint marked as Resolved 
                      Home Credit India Finance customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 30, 2021
                      Home Credit India Finance Customer Care's response
                      """Dear Anup,

                      Thank you for highlighting your concern.

                      We have forwarded your to concern to the relevant department and they will Contact with the Customer shortly to provide the resolution for the concern.

                      Thanks
                      Team Home Credit"""""""""""""""
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                        K
                        Kontham Venkatesh
                        from Bengaluru, Karnataka
                        Dec 24, 2021
                        Resolved
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                        Resolved

                        Hi I am receiving continuous calls from various numbers stating that calling from Home credit and asking our personal information and if we deny to give our personal information then talking very rudely. if it is repeated again I will lodge a complaint on cyber cell and other sources.

                        there is no concern woth Home credit till now, No loan and No service has taken from them even though calling and harassing us.

                        for your ready reference attached call records
                        Feb 1, 2022
                        Complaint marked as Resolved 
                        Home Credit India Finance customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 30, 2021
                        Home Credit India Finance Customer Care's response
                        """Dear Kontham,

                        Thank you for highlighting your concern.

                        We would like to inform you that kindly share your contact details on which you have received calls and post receiving it, we will check and assist you accordingly.

                        Thanks
                        Team Home Credit"""""""""""""""
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                          H
                          HHarsh Maheta
                          Dec 22, 2021
                          Resolved
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                          Resolved

                          As due to my lost of job as i was terminated from my company and from last two month not having job and not in good condition to pay the EMI of home credit loan [protected] but still getting harassments from Agent Mr. Pankaj Choudhary - +[protected] who is making pressure on me for settlement and even i shared this concern to HOME CREDIT in Oct. month that i will not be able to pay the EMI due to lost of job but now they are saying that they will proceed for legal action so its request please help me in this matter also i can see that my LOAN CONTRACT
                          i borrow 65000/- loan for 3 years and my EMI amount which they provide is 3342/- for 42 months which is double of my LOAN amount so its request please take action on this matter
                          Jan 26, 2022
                          Complaint marked as Resolved 
                          Home Credit India Finance customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 25, 2021
                          Home Credit India Finance Customer Care's response
                          "Dear Harsh,

                          Thank you for highlighting your concern.

                          We have forwarded your to concern to the relevant department and they will Contact with the Customer shortly to provide the resolution for the concern.

                          Thanks
                          Team Home Credit"""""""
                          Feb 02, 2022
                          Updated by HHarsh Maheta
                          Yes its request to please take action on my request as HOME credit team are creating lot of mental pressure on me
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                            D
                            Dev Sanaliya
                            from morbi, Gujarat
                            Dec 16, 2021
                            Resolved
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                            Resolved

                            I have an loan with home credit with loan no. [protected] intially my tenure was 48 months now it has become 55 months just because I took 2months moratorium
                            Jan 21, 2022
                            Complaint marked as Resolved 
                            Home Credit India Finance customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 20, 2021
                            Home Credit India Finance Customer Care's response
                            Dear Devajibhai,

                            Thank you for highlighting your concern.

                            We have forwarded your to concern to the relevant department and they will Contact with the Customer shortly to provide the resolution for the concern.

                            Thanks
                            Team Home Credit"
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                              M
                              Mintu Sahu
                              Dec 15, 2021
                              Resolved
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                              Resolved

                              Address: Mango

                              Home credit company bahut badi fraud company hai loan dene ke liye paresan krti hai loan dene ke bad loan close nhi karti hai iska koi office nhi hai aur na koi legal company sirf fraud executive ko bhej dete hai collection ke liye paresan krte hai mently pressure dete hai loan close krte hi nhi hai sirf paisa barhne me lage hai interest jorte hai loan amount santosh gupta, prem, and [protected] yea fake executive fraud sale chor paisa lene ke liye paresan krte hai kavi iss company se koi bhi loan mat lijiea fraud hai home credit company fake all costmer executive, costmer care
                              Jan 15, 2022
                              Complaint marked as Resolved 
                              Home Credit India Finance customer support has been notified about the posted complaint.
                              Dec 15, 2021
                              Updated by Mintu Sahu
                              Fake home credit company, froud cheater chor sab ke sab
                              Verified Support
                              Dec 15, 2021
                              Home Credit India Finance Customer Care's response
                              Dear Sir,

                              Thank you for highlighting your concern.

                              With reference to your concern, we would request you to please share your Contract ID, contact number or registered email ID as we are unable to check the details as of now.

                              Thank you,

                              Team Home Credit.
                              Dear Sir,

                              Thank you for highlighting your concern.

                              With reference to your concern, we would request you to please share your Contract ID, contact number or registered email ID as we are unable to check the details as of now.

                              Thank you,

                              Team Home Credit.
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                                S
                                simply Smita
                                Dec 11, 2021
                                Resolved
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                                Resolved

                                Address: Satara parisar Aurangabad, Maharashtra

                                Dear team,
                                I am smita jagtap I taken loan from home credit fiance rs 1lac but due to lockdown I did not pay EMI on time but I taken moratorium after i pay regularly emi but without my permission home credit done restructure loan. Now my tenure and loan amount also increase this is not only happened with me also no of customer facing same problem without customer permission how finance company do restructure no any calls or no any mail when I wanted to forclouser loan on that time tell caller told me about restructure Request you please guide me what should I do
                                Jan 15, 2022
                                Complaint marked as Resolved 
                                Home Credit India Finance customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 15, 2021
                                Home Credit India Finance Customer Care's response
                                "Dear Smita,

                                Thank you for highlighting your concern.

                                With reference to your concern, we would request you to please share your Contract ID, contact number or registered email ID as we are unable to check the details as of now.

                                Thank you,

                                Team Home Credit."
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                                  O
                                  omkar lele
                                  Dec 10, 2021
                                  Resolved
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                                  Resolved

                                  Address: India

                                  Dear Sir/ Madam,

                                  Name: Omkar Prakash Lele

                                  Address: 304 Matrubaug Anex near kala talav telephone exchange kalyan west - 421301

                                  Email- [protected]@gmail.com

                                  Mob No- [protected]

                                  Name of entity- Home Credit India pvt ltd

                                  Loan Account no- [protected]

                                  Transaction: Personal Loan

                                  Description:

                                  I have availed Personal Loan of 200000 for the tenure of 48 months on 28.51% flat interest rate from Home Credit in sept 2019 . I have paid 21 emi till date which means I have paid 21*8971= Rs 188391.

                                  I have taken moratorium period of 5 months i.e. from Apr 2020 to Aug 2020. After moratorium period they have restructured my loan and tenure increased to 84 months . At the the time of disbursement they have provided repayment schedule in which emi bifurcation was not mentioned. Now after 21 emi paid to close
                                  this loan they are asking me to pay 2, 12, 148 .
                                  In sanction letter it was clearly mentioned that Rate of Interest is flat, even calculation of Emi is based on flat interst rate calculation i.e. Loan amount + amount of interest divided by tenure. As per my knowledge in flat interest rate bifurcation of emi i.e. part of interest in emi is same throughout the tenure but HOME Credit has some different calculation which they have not provided at the time of disbursement. I am asking them to close this loan for rs . 150000 ( o/s principal+ interst for the period of moratorium) . After several emails they have contacted me and still they are not agree to close this loan on 150000. I have already paid 188391 in 21 emi still they are asking to pay 212148 . Kindly guide me in this .

                                  OMKAR PRAKASH LELE
                                  [protected]
                                  Jan 21, 2022
                                  Complaint marked as Resolved 
                                  Home Credit India Finance customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 20, 2021
                                  Home Credit India Finance Customer Care's response
                                  "Dear Omkar,

                                  Thank you for highlighting your concern.

                                  We have forwarded your to concern to the relevant department and they will Contact with the Customer shortly to provide the resolution for the concern.

                                  Thanks
                                  Team Home Credit"
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                                    H
                                    hari94
                                    Dec 6, 2021
                                    Resolved
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                                    Resolved

                                    Please provide noc or ndc for contract number [protected]
                                    Dec 15, 2021
                                    Complaint marked as Resolved 
                                    Resolved
                                    Home Credit India Finance customer support has been notified about the posted complaint.
                                    Dec 08, 2021
                                    Updated by hari94
                                    Payment is already done but not able to contact live customer support and not able to view loan info in mobile app
                                    "Dear Sir,

                                    Thank you for highlighting your concern.

                                    With reference to your concern, we would request you to please share your Contract ID, contact number or registered email ID as we are unable to check the details as of now.

                                    Thank you,

                                    Team Home Credit."
                                    hari94's [Complaint's author] reply, Dec 9, 2021
                                    Contract number 3701224604 amount paid on dec 6th 2021 for rs 8226
                                    hari94's [Complaint's author] reply, Dec 9, 2021
                                    Home Credit India Finance Customer Care's response, Dec 15, 2021
                                    Verified Support
                                    Dear Sir,

                                    Thank you for highlighting your concern.

                                    With reference to your concern, we would like to inform you that No Due Certificate(NDC) for the loan account 3701224604 has been sent your registered email ID.

                                    Thank you,

                                    Team Home Credit."
                                    Dear Sir,

                                    Thank you for highlighting your concern.

                                    With reference to your concern, we would request you to please share your Contract ID, contact number or registered email ID as we are unable to check the details as of now.

                                    Thank you,

                                    Team Home Credit.
                                    hari94's [Complaint's author] reply, Dec 9, 2021
                                    Paid transction id# NX21120612122270226653021
                                    Please reply
                                    hari94's [Complaint's author] reply, Dec 14, 2021
                                    still no reply received
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                                      sourabh1996
                                      Nov 25, 2021
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                                      Address: kannauj up

                                      Dear Sir, I wish to tell you the date of birth present in my is UAN NO. because I am not able to turn on my UAN no. and I am like this. Can I turn on UAN No or check my PF account correctly
                                      UAN NO:[protected]
                                      NAME:- VIPIN KUMAR
                                      FATHER'S NAME:- RANDHEER SINGH ESTABLISHMENT NAME :- HOME CREDIT PVT LTD.
                                      Home Credit India Finance customer support has been notified about the posted complaint.
                                      """Dear Vipin,

                                      Thank you for highlighting your concern.

                                      With reference to your concern, we would request you to kindly sent an email on [protected]@homecredit.co.in regarding your concern. Post receiving it, concern team will check and assist you accordingly.

                                      Thank you,

                                      Team Home Credit."""
                                      """Dear Vipin,

                                      Thank you for highlighting your concern.

                                      With reference to your concern, we would request you to kindly sent an email on [protected]@homecredit.co.in regarding your concern. Post receiving it, concern team will check and assist you accordingly.

                                      Thank you,

                                      Team Home Credit."""
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                                        Chandrakant G.
                                        from Navi Mumbai, Maharashtra
                                        Nov 24, 2021
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                                        Address: NAVI MUMBAI

                                        Stope cheating and harashing poor people. Your strategy of charging late penal charges is very cheatful.
                                        Home Credit India Finance customer support has been notified about the posted complaint.
                                        "Dear Sir,

                                        Thank you for highlighting your concern.

                                        With reference to your concern, we would request you to please share your Contract ID, contact number or registered email ID as we are unable to check the details as of now.

                                        Thank you,

                                        Team Home Credit."
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