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Home Credit India Finance Complaints & Reviews

4.2
Updated: May 12, 2026
Complaints 1109
Resolved
920
Unresolved
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Home Credit India Finance reviews & complaints page 9

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M
Mohit1315
May 7, 2022
Resolved
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Resolved

I got a call from your company regarding loan and i gave 13000 and now phone is switch off and when it was on I’m doing 50 calls but no answering i want my refund
Jun 10, 2022
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
May 10, 2022
Home Credit India Finance Customer Care's response
"Dear Sir,

Thank you for highlighting your concern.

With reference to your concern, we would request you to please share your Contract ID, contact number or registered email ID as we are unable to check the details as of now.

Thank you,

Team Home Credit."
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    T
    Toheed Khan
    May 7, 2022
    Resolved
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    Resolved

    Website: Home credit india Finance

    Sir mene account se ecs charge close karo mene time se emi bara he mere account se ecs charge 350 se upar kata liya he muje mere rs refund chaye
    Jun 13, 2022
    Complaint marked as Resolved 
    Home Credit India Finance customer support has been notified about the posted complaint.
    Verified Support
    May 10, 2022
    Home Credit India Finance Customer Care's response
    "Dear Sir,

    Thank you for highlighting your concern.

    With reference to your concern, we would request you to please share your Contract ID, contact number or registered email ID as we are unable to check the details as of now.

    Thank you,

    Team Home Credit."
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      H
      HHarsh Maheta
      May 2, 2022
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      My contract number [protected] on this there is overdue of around 4 month EMI but the thing is that not able to pay the EMI as I request settlement so many time but they are demanding one time payment which is not in my condition as I agree I request them for 30th April but due to lack of payment it was not done so now if they can extent the EMI duration and could reduce this EMI as relief then it would be great relief as from next month I will be able to pay the regular EMI on time .
      Home Credit India Finance customer support has been notified about the posted complaint.
      Verified Support
      May 03, 2022
      Home Credit India Finance Customer Care's response
      "Dear Harsh,

      Thank you for highlighting your concern.

      We have forwarded your to concern to the relevant department and our team will contact you shortly to provide resolution.

      Thanks
      Team Home Credit".
      May 14, 2022
      Updated by HHarsh Maheta
      Still waiting for the response from your team If you don't want to do it then why are you here to support the customer man
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        M
        M sharmila dolphia
        Apr 27, 2022
        Resolved
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        Resolved

        I have taken a 2 lakh loan for 48 months tenure in home credit finance due to some emergency i have not checked about interest n all even after knowing that i have to paying them back for double (4, 25, 000/-) but still i have never missed the payments till this COVID-19 due to this even all over world has suffered lack of job and as well money In dat time this customer care service were calling daily more 20 times even though if i answer and inform them about the situation for 3 months i have applied for mortgage and the whatever the interest falls i will pay at the end but the customer service said okay will apply but they have rejected my request without knowingly but in the meanwhile they have raised a complaint and those polices are giving me mental torture every month they ask to contact some advocate to call and sort it out but when i call that advocate those people ask me to pay 2, 80, 000/- immediately but my loan is left for 18 months where is 1, 91, 000/- including the dues paka fraud company fooling people and ask them the pay extra while returning.
        Jun 2, 2022
        Complaint marked as Resolved 
        Home Credit India Finance customer support has been notified about the posted complaint.
        Verified Support
        Apr 28, 2022
        Home Credit India Finance Customer Care's response
        "Dear Sir,

        Thank you for highlighting your concern.

        With reference to your concern, we would request you to please share your Contract ID, contact number or registered email ID as we are unable to check the details as of now.

        Thank you,

        Team Home Credit."
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          S
          SHARANYA.K
          Apr 24, 2022
          Resolved
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          Resolved

          My sister had got sanction for personal loan of Rs. 171000 in Home credit india. She has been continuously paying the EMI without any delay. Since covid, due to the situation she couldn't pay EMI for 3 months. After that, she has been regularly paying. When asking for pre closure details, they ask to pay Rs. 1, 13, 289. But the loan period is only 48 months and she already paid for 36 months. Even the loan amount is 171000 and we already paid for 36 months, then how could be the pending amount this much available. Kindly clarify the same
          May 26, 2022
          Complaint marked as Resolved 
          Home Credit India Finance customer support has been notified about the posted complaint.
          Verified Support
          Apr 25, 2022
          Home Credit India Finance Customer Care's response
          "Dear Sir,

          Thank you for highlighting your concern.

          With reference to your concern, we would request you to please share your Contract ID, contact number or registered email ID as we are unable to check the details as of now.

          Thank you,

          Team Home Credit."
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            R
            Ratnesh1205
            from Mumbai, Maharashtra
            Apr 23, 2022
            Resolved
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            Resolved

            Hi,

            I took loan from home credit & when the lockdown started they rejected my moratorium and after that they closed the and asked me to pay the full amount and that to with more interest rates & now I said I am ready to make settlement and they are not giving it on the mail and I have not received any kind of mails regarding the settlement which I asked for on the mail. and now they are saying we will make a police complaint and sent a vasuli team at home and will make my life hell. but they are not event accepting that we will not mail you it will happen on a call and I haven't received any kind of mails by them are they are not even sent me the settlement details on the mail. and now they threatening me that we are doing police complaint and will send team at your home. I have not said that ill not pay I just asked to mail me the settlement details on mail they are like we will not it will happen on call only.
            Apr 25, 2022
            Complaint marked as Resolved 
            Home Credit India Finance customer support has been notified about the posted complaint.
            Apr 23, 2022
            Updated by Ratnesh1205
            Hi,

            I took loan from home credit & when the lockdown started they rejected my moratorium and after that they closed the and asked me to pay the full amount and that to with more interest rates & now I said I am ready to make settlement and they are not giving it on the mail and I have not received any kind of mails regarding the settlement which I asked for on the mail. and now they are saying we will make a police complaint and sent a vasuli team at home and will make my life hell. but they are not event accepting that we will not mail you it will happen on a call and I haven't received any kind of mails by them are they are not even sent me the settlement details on the mail. and now they threatening me that we are doing police complaint and will send team at your home. I have not said that ill not pay I just asked to mail me the settlement details on mail they are like we will not it will happen on call only. And this I'm asking from so many months that but they are not ready to mail and now they are threatening me and torcharing me and mentally harassing me. I have asking just one thing that just mail me the details and this guys are not mailing me the settlement details and now with any kind of mails they are saying that I’m not replying on there mails but they have not even sent a single mail to me if you need ill provide all the details regarding the mails they have not sent me a single mail and I just asked that I’m ready for settlement send me the mail about that but with any mails whit anything now this guys are saying we will do police complaint. This is what you guys do with send any mails they are messaging me that I’m not replying if ill get mail then I can reply na. I have not received a single mail then how will I reply.

            Thanks & Regards
            Ratnesh Jathar
            Verified Support
            Apr 25, 2022
            Home Credit India Finance Customer Care's response
            "Dear Sir,

            Thank you for highlighting your concern.

            With reference to your concern, we would request you to please share your Contract ID, contact number or registered email ID as we are unable to check the details as of now.

            Thank you,

            Team Home Credit."
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              H
              HHarsh Maheta
              Apr 21, 2022
              Resolved
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              Resolved

              Dear Team,

              As discussed with the team and over the call that you are going to stop my collection activities on my contract [protected] but still got some call on my phone and after discussion with Office team they confirmed me that my salary is going to credit on 29th April so its request please stop all collection activities till that date nothing else also want to proceed for settlement.

              Thanking You
              Regards
              HArsh Maheta
              May 26, 2022
              Complaint marked as Resolved 
              Home Credit India Finance customer support has been notified about the posted complaint.
              Verified Support
              Apr 25, 2022
              Home Credit India Finance Customer Care's response
              "Dear Harsh,

              Thank you for highlighting your concern.

              We would like to inform you that we have stopped collection activities till 30-Apr-2022 for your loan account
              [protected].

              Thanks

              Team Home Credit".
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                K
                Kaushal Financial
                Apr 20, 2022
                Resolved
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                Resolved

                My Loan no. Is [protected] I don't even remember about my loan but last week I let to know through call he said he is a employee of home credit and you have a running loan of about 13k ruppess which is pending for the last 1 year. Because of this I told him that I'll pay my amount at 19/04/2022 but from morning onwards he is calling me for the same... Then a doubt occure to me about this, when I check the number he is calling is spam and fake and register with some zest money then I don't respond him.. and I told him if he wants to contact me then he should talk to me at mail or from some official number.. but again he is calling me from different numbers.. but in between that process I paid a amount of 1500 ruppess through phonepay to my loan no., When I asked him how much amount I have paid to my loan accounting you are in home credit then he stabed me and said I don't know... I know you ( Teri aukat nai hai please Dene ki... And all ) after that he called my father and said lot of things he abused him also... Now I want to tell you if you don't take necessary actions against this.. then I filed a complaint home credit for the same.. I am going to mention the numbers also which he is calling from and I want a response from you till tomorrow any how... Because this is not acceptable from home credit if I am willing to pay my whole amount then I'll not tolerate this type of irrational behaviour against my family.. and if any call going to my family again tomorrow then I will file a complaint... Numbers are [protected] / [protected] / [protected] / [protected]
                My no. Is [protected] if you want to contact me then call me on this no. But I request you to call me from that no.which is not in spam list... I already file a mail against this matter so I want your full corporation in this matter..
                May 26, 2022
                Complaint marked as Resolved 
                Home Credit India Finance customer support has been notified about the posted complaint.
                Apr 20, 2022
                Updated by Kaushal Financial
                I want a response in this matter till tomorrow
                Apr 20, 2022
                Updated by Kaushal Financial
                My email id is piyushpk.[protected]@gmail.com
                Mail me if any action is going to taken by you
                Verified Support
                Apr 25, 2022
                Home Credit India Finance Customer Care's response
                "Dear Piyush,

                Thank you for highlighting your concern.

                We have forwarded your to concern to the relevant department and our team will contact you shortly to provide resolution.

                Thanks
                Team Home Credit".
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                  Deepukalsi
                  from Delhi, Delhi
                  Apr 15, 2022
                  Resolved
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                  Resolved

                  This is to bring to your notice that my credit report shows an inquiry from your Bank, which I do not understand. As far as I know you are not permitted to inquire about any of my debt amounts without my authorization.

                  The presence of such items on my credit report is likely to affect my credit worthiness and hamper my chances of acquiring new credit. Therefore, I request that you remove this inquiry from my credit report immediately.

                  Please forward a written document stating that you have accepted my request.

                  I am expecting an early response from you. For your information Please Call Me On My Number

                  Sincerely,
                  May 21, 2022
                  Complaint marked as Resolved 
                  Home Credit India Finance customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 18, 2022
                  Home Credit India Finance Customer Care's response
                  "Dear Deep,

                  Thank you for highlighting your concern.

                  With reference to your concern, we would request you to please share the updated Credit report in PDF format along with control number, scan copy of ID proof like Pan card and Address proof like Aadhaar card (front and back side) on [protected]@homecredit.co.in for further investigation.

                  Also, would request you to kindly share your contact details so, that our team will contact you.

                  Thank you,

                  Team Home Credit."
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                    C
                    Chirag D Patel
                    from Vadodara, Gujarat
                    Apr 14, 2022
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                    Dear Sir,

                    I have paid off all of my emis back in 2016-17 but my loan is still active and written off.
                    I have paid it to the collection guy of home credit.
                    I am unable to take any mortgage due to this please help me close this loan. I have tried to contact home credit multiple times but they never get back to me.

                    Loan account number: [protected]
                    Name: Chirag Patel
                    Contact number: [protected]
                    Home Credit India Finance customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 15, 2022
                    Home Credit India Finance Customer Care's response
                    "Dear Chirag,

                    Thank you for highlighting your concern.

                    We have forwarded your to concern to the relevant department and our team will contact you shortly to provide resolution.

                    Thanks
                    Team Home Credit".
                    May 02, 2022
                    Updated by Chirag D Patel
                    I still haven't received the NOC, it's been more than 15 days
                    I still haven't received the NOC
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                      P
                      Pratik Mundhe
                      Apr 12, 2022
                      Resolved
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                      Resolved

                      Address: c-302 mangeshi dazzel thakurli

                      I have been called them since 1 month asking for the NOC of my loan, they say that we have sent it back, what should I do to solve my problem? got a solution
                      May 18, 2022
                      Complaint marked as Resolved 
                      Home Credit India Finance customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 13, 2022
                      Home Credit India Finance Customer Care's response
                      "Dear Sir,

                      Thank you for highlighting your concern.

                      With reference to your concern, we would request you to please share your Contract ID, contact number or registered email ID as we are unable to check the details as of now.

                      Thank you,

                      Team Home Credit."
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                        S
                        saurabh540
                        Apr 8, 2022
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                        I have fully paid the EMI of the Loan number- [protected]. You have also sent me the NOC for the same but in your website it is showing that i have an Outstanding EMI. I have attached the screenshot of NOC and Error Below

                        Please solve the issue as soon as possible because it is badly affecting my CIBIL score.

                        Thanks
                        Saurabh Panday
                        Contact No- [protected]
                        Loan number- [protected]
                        Home Credit India Finance customer support has been notified about the posted complaint.
                        Apr 13, 2022
                        Updated by saurabh540
                        They are not solving my issue
                        Verified Support
                        Apr 13, 2022
                        Home Credit India Finance Customer Care's response
                        "Dear Saurabh,

                        Thank you for highlighting your concern.

                        We would like to inform you that kindly fetch updated Credit report after 45 days from last payment update date to view changes in Cibil.

                        Thanks
                        Team Home Credit"
                        Apr 15, 2022
                        Updated by saurabh540
                        Did you sent report to the CIBIL.
                        Apr 18, 2022
                        Updated by saurabh540
                        MUJHE NDC MIL GYA HAI PR APKE WEBSITE PR CHECK KARNE PR 1693rs AUE DENA HOGA YE SHOW KR RHA HAI

                        MERA LOAN ACCOUNT CLOSE SHOW NHI KR RHA HAI

                        PLEASE MERA LOAN ACCOUNT CLOSE KR DO

                        Agr ye problem solve nhi hota hai to mai case karunga
                        Apr 20, 2022
                        Updated by saurabh540
                        They are not solving my issue
                        Apr 23, 2022
                        Updated by saurabh540
                        One EMI Is still showing pending on after all payment done
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                          S
                          saurabh540
                          Apr 7, 2022
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                          Regarding Loan Account no. [protected]. We got call from home credit gurgaon and they told us to payment need to be done 3866 and we did it Please find the attachment for screenshot and he told me you will get closure letter within 2-3 hours and you will get noc within 15 days
                          Amount is showing outstanding against this loan number
                          Please close this loan and arrange NOC
                          Home Credit India Finance customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 08, 2022
                          Home Credit India Finance Customer Care's response
                          "Dear Saurabh,

                          Thank you for highlighting your concern.

                          We would like to inform you that we have forwarded No Due Certificate (NDC) on your registered email ID.
                          Hence, would request you to kindly check the same.

                          Thanks
                          Team Home Credit"
                          Apr 08, 2022
                          Updated by saurabh540
                          I have fully paid the EMI of the Loan number- [protected]. You have also sent me the NOC for the same but in your website it is showing that i have an Outstanding EMI. I have attached the screenshot of NOC and Error Below

                          Please solve the issue as soon as possible because it is badly affecting my CIBIL score.

                          Thanks
                          Saurabh Panday
                          Loan number- [protected]

                          Apr 15, 2022
                          Updated by saurabh540
                          I cleared all dues and you sent me NOC but your website shows 1693rs outstanding against LOAN Number - [protected]
                          What is the issue?
                          Apr 18, 2022
                          Updated by saurabh540
                          MUJHE NDC MIL GYA HAI PR APKE WEBSITE PR CHECK KARNE PR 1693rs AUE DENA HOGA YE SHOW KR RHA HAI

                          MERA LOAN ACCOUNT CLOSE SHOW NHI KR RHA HAI

                          PLEASE MERA LOAN ACCOUNT CLOSE KR DO

                          Agr ye problem solve nhi hota hai to mai case karunga
                          Apr 20, 2022
                          Updated by saurabh540
                          They are not solving my issue
                          Apr 23, 2022
                          Updated by saurabh540
                          One EMI Is still showing pending on after all payment done
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                            S
                            sasank p
                            Apr 5, 2022
                            Resolved
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                            Resolved

                            Even i have paid my emi on time..daily 20 calls irritating..some importent work they don't lisitn need to spek with them..reduculas behaviour..

                            i dont want again this type of harrashment.

                            kindly take action with immidicate effect.
                            May 9, 2022
                            Complaint marked as Resolved 
                            Home Credit India Finance customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 06, 2022
                            Home Credit India Finance Customer Care's response
                            "Dear Sir,

                            Thank you for highlighting your concern.

                            With reference to your concern, we would request you to please share your Contract ID, contact number or registered email ID as we are unable to check the details as of now.

                            Thank you,

                            Team Home Credit."
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                              H
                              HHarsh Maheta
                              Apr 5, 2022
                              Resolved
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                              Resolved

                              Address: 3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002

                              Due To Jobless Condition And Mentioning About My Case On My Loan Contract [protected] They Are Creating Mental Torture On Daily Basis Which Affect My Health Issue And Creating Lot Of Bad Impact On My Family As Now I Want Mental Relief From Them I need my mental relief from them how could they create pressure on me want to WAIVE OFF This loan or WAIVE OFF The overdue amount I will pay the amount by next month from May month so its request if its possible that till this month overdue could be WAIVE OFF then it would be glad for me .
                              May 8, 2022
                              Complaint marked as Resolved 
                              Home Credit India Finance customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 06, 2022
                              Home Credit India Finance Customer Care's response
                              "Dear Harsh,

                              Thank you for highlighting your concern.

                              We have forwarded your to concern to the relevant department and our team will contact you shortly to provide resolution.

                              Thanks
                              Team Home Credit"
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                                J
                                J PETER
                                Mar 29, 2022
                                Resolved
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                                Resolved

                                Address: 32/23 chellammal lay out, sambamoorthy nagar palakkad roa pollachi 642001

                                My home credit personal loan account is closed. contract number [protected]. my name is peter joseph date of birth is 27.05.1955. my mobile no [protected]. no due certificate issued date25.03.2022. please activate my si bile score peter joseph
                                May 2, 2022
                                Complaint marked as Resolved 
                                Home Credit India Finance customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 31, 2022
                                Home Credit India Finance Customer Care's response
                                "Dear Peter,

                                Thank you for highlighting your concern.

                                We would like to inform you that kindly fetch updated Credit report after 45 days from last payment update date to view changes.

                                Thanks
                                Team Home Credit"
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                                  S
                                  sunildhiman12
                                  from Naraingarh, Haryana
                                  Mar 28, 2022
                                  Resolved
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                                  Resolved

                                  Hello My Personal loan ([protected])was clear i have not received NOC letter by home credit.i will try to contact customer care many times but not replied. They ask we will contact you in 48hrs but today gone already 12 days and still not receive that NOC i want NOC by mail & also hard copy.
                                  my loan ac no, [protected]
                                  May 2, 2022
                                  Complaint marked as Resolved 
                                  Home Credit India Finance customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 29, 2022
                                  Home Credit India Finance Customer Care's response
                                  "Dear Sunil,

                                  Thank you for highlighting your concern.

                                  We would like to inform you that we have forwarded No Due Certificate (NDC) on your registered email ID.
                                  Hence, would request you to kindly check the same.

                                  Thanks
                                  Team Home Credit"
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                                    V
                                    Vishalsharma.
                                    from Delhi, Delhi
                                    Mar 24, 2022
                                    Resolved
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                                    Resolved

                                    Address: b 1659 phase 2 holambi kalan metro vihar new delhi

                                    I have been mailing them since 1 month asking for the NOC of my loan, they say that they have sent it, but the speed post with which they have sent it says that we do not have, we have sent it back, what should I do to solve my problem? got a solution
                                    Apr 3, 2022
                                    Complaint marked as Resolved 
                                    Home Credit India Finance customer support has been notified about the posted complaint.
                                    Mar 24, 2022
                                    Updated by Vishalsharma.
                                    I have been mailing them since 1 month asking for the NOC of my loan, they say that they have sent it, but the speed post with which they have sent it says that we do not have, we have sent it back, what should I do to solve my problem? got a solution
                                    Verified Support
                                    Mar 26, 2022
                                    Home Credit India Finance Customer Care's response
                                    "Dear Sir,

                                    Thank you for highlighting your concern.

                                    With reference to your concern, we would request you to please share your Contract ID, contact number or registered email ID as we are unable to check the details as of now.

                                    Thank you,

                                    Team Home Credit."
                                    Mar 26, 2022
                                    Updated by Vishalsharma.
                                    Name - vishal
                                    Contract Number -[protected]
                                    Mobile number - [protected]
                                    Gmail’- [protected]@gmail.com
                                    Mar 30, 2022
                                    Updated by Vishalsharma.
                                    No Solution Yet!
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                                      H
                                      HHarsh Maheta
                                      Mar 24, 2022
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                                      Dear All,

                                      This is to inform you that due to jobless condition and not having fund I was not able to clear my overdue of PERSONAL LOAN [protected] from Home credit of Rs 14K from last 4 months but now I joined new company and my salary will be credit by 2nd of April so the only thing which I need from HOME CREDIT team is to stop all collection activities till 1st April before that I will clear my all overdue and will be REGULAR from next month and Assure you that there will be no delay from next month so its request if you can share this detail to MR. PARAS GARHWAL from home credit Indore +[protected] as this is my only last hope from your team and this is final declaration form my side .

                                      Thanking You
                                      Regards
                                      Harsh Maheta
                                      Home Credit India Finance customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 26, 2022
                                      Home Credit India Finance Customer Care's response
                                      "Dear Harsh,

                                      Thank you for highlighting your concern.

                                      We would like to inform you that we have stopped collection activities till 01-Apr-2022 for the loan account [protected].

                                      Thanks
                                      Team Home Credit"
                                      Apr 05, 2022
                                      Updated by HHarsh Maheta
                                      Need some more time on my contract as salary is delayed due to non funding issue of company so it would be credited till 15th April so its request please stop collection activities till 12th April I will sure make the due by that day .
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                                        mamta1607
                                        Mar 24, 2022
                                        Resolved
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                                        Resolved

                                        This is to inform that Home Credit India Finance Private Limited company has given personal loan to someone who has used my PAN card details in 2018. I was not aware of this.

                                        When i applied the home loan and check my credit score, i got to know that one loan is coming under my name (which i have not taken) because of this i am not able to take the loan. I do not know how this company gave the loan to anyone without doing the proper verification. I am planning to log a police FIR/complaint against this scam as this is impacting me mental harassments.

                                        Take action against this company ASAP and sort out my problem/issue.

                                        I cannot leave this issue as it is impacting to name and respect. When i have not taken any loan how can i am responsible for others fraud.

                                        I am repeating again and again take action ASAP
                                        May 5, 2022
                                        Complaint marked as Resolved 
                                        Home Credit India Finance customer support has been notified about the posted complaint.
                                        Mar 24, 2022
                                        Updated by mamta1607
                                        please find loan details :-

                                        Home Credit India Finance Private Limited
                                        Personal Loan
                                        Account Number: xxxx3184
                                        Account Status: Charge Off/Written Off
                                        Verified Support
                                        Mar 26, 2022
                                        Home Credit India Finance Customer Care's response
                                        "Dear Sir,
                                         
                                        Thank you for highlighting your concern.

                                        With reference to your email, we would request you to please share an updated Credit report in PDF format along with control number mentioning complete ten digits loan number for further investigation and
                                        scan copy of ID proof like Pan card and address proof like Aadhaar card (front and back side). Post receiving it, our team will check and assist you accordingly.

                                         
                                        Thank you,

                                        Team Home Credit."
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