[Resolved]  Home Credit India Finance — foreclosure of loan

Sep 28, 2017

Updated by trushashah After calling to toll free number[protected] since last 10-15 days the customer care executive didnt replied with the relevant answer so i myself has visited to Home Credit India Finance Private Limited mumbai branch which is in rabale on 25/9/17, so a person named Deepen Gawde gave a small paper in which he mentioned the calculation of total amount of foreclosing ( 1, 05, 494. ) which is including 7th month emi interest so he said that i need to make the payment before or till 27/9/17 and he gave me a list of payment modes so that i can make my payment to Home Credit India Finance Private Limited .He told me to go to any icici or axis bank branch for the payment and said that the company has tie up with them, so as per his information i went to kandivali west branch icici bank, the employee who was working in icici bank he told me to visit to malad liberty garden branch then i went their & over their an employee told that from home credit india link i have to submit a receipt something like that which was actually out of my knowledge, but according to me the person whom i met Deepen Gawde he would have told me this but he didnt gave me any such information so how will i come to know about the formalities i need to do while foreclosing the loan, i tried my level best to pay them via banks but somehow it didnt worked out and when i visited axis bank - kandivali east branch of ashok nagar they said they will not collect more then 50, 000. cash at a time, but then too on 26/9/17 i called to customer care person and requested to come at my place and collect cash so they were arguing that i have to make the payment of 109000 around so i was literally fed up from them that why the hell they are harasing me so much i mean i already visited main mumbai branch and had collected whole information and as a working girl my salary is been deducting because of this issue . I dont no what to now ..??? i have to take leaves for this home credit india company which is so so irresponsible and where the staff is also so lacking in iformation. They are not updating any thing and blaming me .Please its a humble request that please resolve this problem and as i said i m not responsible for any further emis because the staff is not updating anything . I have recorded the calls of the person to whom i booked a request to come to my home for cash collection also, so if they are not paying any kind of attention so its their propblem not at all mine.