[Resolved]  Home Credit India Finance — Home Credit Personal Loan Tenure & EMI

As per the loan application form and agreement, the tenure of loan is 45 months and flat interest rate is 21.14%. Recently I have taken a loan statement and in that its mentioned as loan tenure 56 months and interest rate calculating per month is above 50%.

Moratorium was only applied for April, July and Aug 2020. If this 3 months added in tenure, final tenure will 48 months only.

When I applied the loan, tenure was 45 months and installment end date was Nov 2023. But as per the recent statement, installment end date mentioned was Oct 2024.

Also a Safe Pay Fee per Month – 630/- “ is debiting on each month EMI.

Loan Number : [protected]
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Mar 15, 2022
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Feb 12, 2022
Home Credit India Finance Customer Care's response
"""Dear Sir,

Thank you for highlighting your concern.

We have forwarded your to concern to the relevant department and they will Contact with the Customer shortly to provide the resolution for the concern.

Thanks
Team Home Credit"""""
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