[Resolved] Home Credit India Finance — Money dudected but not credited to HOMECREDITINDIAFINANCEPVTLTD

Ashishraw5

Address:

H.no 2/1 laxmipur, premnagar, dehradun, uttrakhand

Sir/ma'am
I have done a payment of mobile loan of rupees 1264 on date 10 april at 09:51AM
My money is dudected but haven't shown on your payment page i already confirmed from google pay services they said that the payment is stuck in your server. I want my money to be refunded because i already paid the money after this transaction.
And both payment get sucessfully.

My transaction details are as follows
Date of transaction - 10 april 2021
Time of transaction - 09:51Am
Google Transaction id - CICAgOCYKaPqbQ
UPI transaction id[protected]
To- HOMECREDITINDIAFINANCEPVTLTD
FROM-VIJAY SINGH JT1(ICICI BANK)
[protected]@Okicici
Please refund my money

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Aug 5, 2021

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Apr 26, 2021

Home Credit India Finance Customer Care's response Dear Sir/Ma'am,

Thank you for contacting Home Credit.

In reply to your concern, we are unable to fetch the contract ID basis the details mentioned in your email. Hence, we request you to kindly share your contact number/loan number.

Once we receive the details, we shall check your account and assist you accordingly.

Please do not hesitate to contact our customer service team phone:[protected], or email:[protected]@homecredit.co.in, if you need any further clarification.

Yours sincerely,
Customer Care Team
Home Credit India Finance Private Limited.