[Resolved]  Home Credit India Finance — regarding of interest

Address:201009
Website:google

Automatic reply: [probable fraud]fwd: bharat singh rawat, welcome to the home credit family.
Inbox
X

Home credit india customer care
Oct 9 (5 days ago)

To me
Dear customer

Thank you for your email.

Resolving your issues and answering questions are a top priority for us. A member of our support team will follow up with you within three working days to resolve your inquiry.

For quick access to your account information, download our mobile application from play store:

https://play.google.com/store/apps/developer?id=Home+Credit+India

Regards,
Customer care team
Home credit india finance private limited | call –[protected]; email – [protected]@homecredit.co.in | business hours – monday to sunday, 9 am to 8 pm

“legal disclaimer : this message may contain confidential information and is intended only for the individual named. If you are not the intended recipient, you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail. If you have received this e-mail by mistake, delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission.”

Bharat rawat
12:31 pm (9 minutes ago)

To care
Dear sir

I have registered complaints in your team with us monday. And almost one week my problem not slove. I have purchase my new phone samsung galaxy j7 pro and instalment amount with highly interest amount including on emi. I have purchase my new phone with out any interest (0 %) your company advertising board in every mobile delear and shop on his front and write you do finance to mobile 0 % interest so why you do highly interest amount including on my emi. 12.11 % interest rate including my emi. And not slove my problem.

I request to you please slove this matter asap.
Was this information helpful?
No (0)
Yes (0)
Nov 24, 2017
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Oct 15, 2017
Home Credit India Finance Customer Care's response
Dear Sir/Ma'am,

This is in reference to your concern registered with Home Credit India.

Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

Additionally, we are unable to understand nature of your query, kindly elaborate same in order to assist you further.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
Oct 15, 2017
Updated by bharatrawat
Dear sir/ma'am

This is my Loan account no [protected] and my registered mobile number [protected]. Please slove this matter ASAP
Verified Support
Oct 16, 2017
Home Credit India Finance Customer Care's response
Dear Bharat,

This is in regards to your query registered with Home Credit India.

In reply to your query, we wish to inform you that we have forwarded your query to the relevant team and we shall provide you with an update within the next 10 working days.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
Oct 16, 2017
Updated by bharatrawat
Dear sir/ Ma'am

I have registered complaints with your team above one week and your team reply in mail your problem solution with in three working days. But not slove this matter.so how many time and days I'm wating slove this matter.
Verified Support
Oct 20, 2017
Home Credit India Finance Customer Care's response
Dear Bharat,

This is in reference to your concern registered with Home Credit India.

We observed from our record as per the telephonic conversation dated 18/10/17, your concern has been resolved successfully.

For any further help, please contact us.
Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
Complaint comments 

Comments

Mere pass otp send nhi kiya ja rha hai jo mujhe mini cash loan mein submit krna hai. So plz send me otp on my adhar linked mobile numbr [protected]
Plz help me
Home Credit India Finance Customer Care's response, Oct 17, 2017
Verified Support
Dear Bharti,

This is in regards to your query registered with Home Credit India.

We regret to inform you that as per our records you are our existing customer and this offer is applicable only for new customer and you will not be able to apply for this loan.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Home Credit India Finance
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    85%
    Complaints
    1103
    Pending
    45
    Resolved
    920
    Home Credit India Finance Phone
    +91 90 0469 0046
    Home Credit India Finance Address
    3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
    View all Home Credit India Finance contact information