[Resolved]  Home Credit India Finance — regarding payment of 2180

Address:248007

Sir
I have made a loan payment of 2180 on 5 july 2018 through paytm. But continuously home credit is calling me for payment. I have told them about the payment receipt. My payment was successful through paytm. I have contacted paytm too about this. They are confirming things from their part. They are effecting cibil record. Kindly look into the matter. Now they are imposing fine on me. My loan no is [protected]
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Aug 26, 2018
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Jul 25, 2018
Home Credit India Finance Customer Care's response
Dear Ajay,

Thank you for contacting Home Credit.

We regret for the inconvenience caused to you.
We have already forwarded your request to the relevant team for payment related with request number 12862157 and we shall provide you with an update within 2 working days.

Additionally, we would request you to kindly send us the scanned copy of payment proof along with the transaction number, so that we can check and assist you accordingly.

For any further help, please contact us at the below-mentioned toll-free number or email id.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

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