[Resolved]  Home Credit India Finance — Unethical behaviour with the customer

Address:520004

Dear Sir,
I took a loan from HOME CREDIT INDIA FINANCE on 6th of february 2017. My last due date from EMI is 08th of every month as mentioned on the loan summary. But the representatives are forcing me to pay the bill today itself without delay to get a good civil score.
my last date to pay the bill is 08th of every month, as on today my salary was not credited and how can I supposed to pay the bill without having money with me. even though I pay 1000 rupees as they forced me very much
please do some concern regarding this complaint.
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Apr 14, 2017
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Mar 08, 2017
Home Credit India Finance Customer Care's response
Dear Sir,

Thank you for your query to Home Credit India.

In reply to your query, we would request you to please provide any 2 details mention below:
Contract Number
CUID
Full Name & DOB
Registered contact number.
Once we receive the above mention details we can check your account and assist you accordingly.

We sincerely hope that the above resolution is to your satisfaction. Please do not hesitate to contact our customer service team phone:[protected], email: [protected]@homecredit.co.in should you need any further clarification.

Yours sincerely,
Customer Care Team
Home Credit India Finance Private Limited
Complaint comments 

Comments

Ihad got financed my Tvs Apache rtr 160fi. I have cleared my loan. But noc from the bank is getting late. Contract id - [protected] customer name - Munna kumar shah address - T- 131 vishnu garden khyala new delhi -110018 Pl. Sent the NOC on my e mail [protected]@gmail.com, non receipt of noc after competion of loan mobile[protected]
Home Credit India Finance Customer Care's response, Mar 8, 2017
Verified Support
Dear Sir,

Thank you for your query to Home Credit India.

In reply to your query, we wish to inform you that we have forwarded your query to the relevant team and we shall provide you with an update within the next 48 hours.

We sincerely hope that the above resolution is to your satisfaction. Alternatively, Please do not hesitate to contact our customer service team phone: 1800 121 6660, or email:[email protected] should you need any further clarification.

Yours sincerely,
Customer Care Team
Home Credit India Finance Private Limited .
Home Credit India Finance Customer Care's response, Mar 12, 2017
Verified Support
Dear Sir,

Thank you for your query to Home Credit India.

In reply to your query, we wish to inform you that we tried to contact you at your registered mobile number 8527175868 however we were unable to established the contact with you hence kindly share your alternate mobile number with suitable time so that we can contact you accordingly.

Further, we would like to update you that we have sent your NOC Letter at your registered email address so please check and confirm if you have received the same.

We sincerely hope that the above resolution is to your satisfaction. Alternatively, Please do not hesitate to contact our customer service team phone: 1800 121 6660, or email:[email protected] should you need any further clarification.

Yours sincerely,
Customer Care Team
Home Credit India Finance Private Limited .

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    +91 90 0469 0046
    Home Credit India Finance Address
    3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
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