[Resolved]  Homeshop18 — Delay i n delivery

Address:Navsari, Gujarat

I online place the order for 1.Jewlery set 2. lotto shoes on:Dt 27 oct and 29 oct, but still not reciived both the things. Order No: 1.[protected] 2.[protected] For status update so many time i call to NOIDA office but didnt get answer. I purchased both the things for some special occassion but due to pooooooooooooooooor and third class customer service i miss it. Still i am waiting for both the things .I aldready pay by net banking for both the things. I dont know what is the reason for delay???????????????
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Aug 14, 2020
Complaint marked as Resolved 
HomeShop18 customer support has been notified about the posted complaint.
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Dear jignesh,
Thank you for contacting Home shop18
Please accept our sincere apologies for the delay in the delivery of your product. We thank you for your time and patience. We value you as our customer and your satisfaction is of most important to us.
We are currently working on this and will definitely make sure that the product gets delivered to you at the earliest.
Thank you for your anticipated patience in this manner.
Regards,
Team-Homeshop18
Team Homeshop18,
Stop all the formalities and focus on deliver the product as soon as possible.
"Big Zero" is the rating to you for custumer service.
I promise now onwards i m not going to purchase any thing from u.
Hi jignesh,

We received confirmation from courier that consignment delivered, please confirm!

Regards,
Team- Homeshop18
Hi Jignesh,

Please ignore previous reply, we are following it up and will have this product delivered at the earliest.

Regards,
Team-Homeshop18
Team Homeshop18,
Stop all the formalities and focus on deliver the product as soon as possible.
"Big Zero" is the rating to you for custumer service.
Team Homeshop18,
I online place the order for 1.Jewlery set 2. lotto shoes on:Dt 27 oct and 29 oct, but still not reciived both the things.
Order No: 1.[protected]
2.[protected]


For status update so many time i call to NOIDA office but didnt get answer. I purchased both the things for some special occassion but due
to pooooooooooooooooor and third class customer service i miss it. Still i am waiting for both the things .I aldready pay by net banking for
both the things.I dont know what is the reason for delay???????????????

Date before yesterday and yesterday i call to NOIDA office and speak with Mr.Anurag and Mr.Naitik but they both making big promises only i didnt see any action regarding customer services. They are not able to do anything for customer satisfaction. In last 10 days approx 50 call i have done for my product status update but i am not getting any thing. Mr.Naitik told me to call me on saturday 12:00Pm, so according i continusely call to NOIDA office but nobody pick the phone or reject the call, i think this is not good practice for so call third level.

All zero for homeshop18 team for their customer services 00000000000000000000000000000000000000000000000000000000000000000000000000000000... for
Still my both the products are not delivered?
So many times i called at NOIDA office and discuss with ANURAG, NAITIK but didnt see any action.

So, this all zero for HOMESHOP18 team for their customer services.
00000000000000000000000000000000000000000000000000000000000000000000000000000000
00000000000000000000000000000000000000000000000000000000000000000000000000000000
00000000000000000000000000000000000000000000000000000000000000000000000000000000
00000000000000000000000000000000000000000000000000000000000000000000000000000000
00000000000000000000000000000000000000000000000000000000000000000000000000000000

Now Mr.Anurag and Mr.Naitik i am waiting for your next false promises regarding my product delivery.
Mr.Anurag if you promise something to customer then pick up the phone talk with customer for service. If you are not interested for customer service then direct say to no and transfer the problem to another responsible person for the solution.
Just now i talk with Mr.Devendra Pandit at NOIDA homeshop18 office and explain my problem, one more time they told me to wait for 2 days, ie.Dt:12/11/14. He promise me to deliver my both product on dt:12/11/14, now wait and watch the circus for next 2 days...


One more time a big big big big big big big big big big and lots of ZEROOOOOOOOOOOOOOOOOOOOOOOOs for homeshop18 team for their customer services...

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