[Resolved] Homeshop18 — Poor courier service | |||
Your order from North India Top Company -Dharuhera attempted via ARAMEX # [protected] is pending, plz contact on 33003300. The above message received by me today. It was understood that the consignment will be free home delivery at my address but it was surprised to receive such msg saying to contact me on given number. Secondly I have received one phone call in the afternoon today and I was asked to collect the consignment in the evening at 8.30 pm from Aramex courier office. Accordingly I went to collect the same on given time but there I was being told that the consignment is not traceable and I was told that I will get it tomorrow. And then in the night I received the above mentioned msg. It is disgusting. I have purchased so many items thru online shopping with Amazon but such thingswwere not happened any time. I don't know what surprise may happen after receiving the consignment. Hope to receive the correct product as shown during tv show on 22 Nov 2014 at 9.30 pm. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved HomeShop18 customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
Ensure the correct product reach to me same as shown during tv show on 22 Nov 2014.
Reply
Dear customer
Greetings from Homeshop18!
We understand your concern in regards with order. We would like to inform you that, as per courier current status is out for delivery you can expect the delivery within 24 hours.
Post consignment delivery any issue with respect to the product should notified our customer care within 48 hours.
Regards,
Team- Homeshop18
Greetings from Homeshop18!
We understand your concern in regards with order. We would like to inform you that, as per courier current status is out for delivery you can expect the delivery within 24 hours.
Post consignment delivery any issue with respect to the product should notified our customer care within 48 hours.
Regards,
Team- Homeshop18
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