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Hi,
There is some drama started with regard to this complaint. I got a call from future group on 13th saying that the product will be replaced on 21st Nov. On 21st, there is a surprise plan from the Glen dealer that the product which came for me is delivered to someone else and new product will be requested and delivered by 25th. On 25th when I call, it is postponed to 27th.
Again on 28th a new drama started, the Glen dealer turned up in the morning saying to return back the damaged piece and by evening new piece will be delivered. I refused to do so that only if new piece is given I will return the damaged one(which I believe is not a sin). That fellow left and again when I called him in the evening he responded that "currently I dont have any work towards the area you live and hence I wont come today".
Priya can you please respond who is the director of this whole drama? Is it Glen, Hometown or Future Group?
-Krishna
There is some drama started with regard to this complaint. I got a call from future group on 13th saying that the product will be replaced on 21st Nov. On 21st, there is a surprise plan from the Glen dealer that the product which came for me is delivered to someone else and new product will be requested and delivered by 25th. On 25th when I call, it is postponed to 27th.
Again on 28th a new drama started, the Glen dealer turned up in the morning saying to return back the damaged piece and by evening new piece will be delivered. I refused to do so that only if new piece is given I will return the damaged one(which I believe is not a sin). That fellow left and again when I called him in the evening he responded that "currently I dont have any work towards the area you live and hence I wont come today".
Priya can you please respond who is the director of this whole drama? Is it Glen, Hometown or Future Group?
-Krishna
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Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
Greetings from Future Group, this is Priya.
We regret the inconvenience caused. Please write to me at [protected]@futuregroup.in with your contact details so that the team can take this up at the earliest.
Regards,
Priya
Team Hometown
Future Group