Big Bazaar / FutureBazaar / Future Retail / HomeTown

[Resolved] HomeTown — Not got king size solid bed delivered even after 20 days of payment

varavivek

from Hyderabad, Andhra Pradesh

Address:

Hyderabad, Andhra Pradesh, 500089

I have purchased a king size bed 3weeks back from HT, Hyderabad. I was promised to get the product delivered in 10 days, now its more than 20 days and still the product isn't delivered. I tried to reach officials and all they promise me is a delivery next day. And still i m waiting for the next day to come.

No one responds to the mails or callers give any assurance of the product delivery.

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Aug 9, 2021

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Feb 11, 2016

Updated by varavivek I have a complain registered as well for tracking #[protected]

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Comments

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr.Vivek,

Greetings from Future Group, this is Priya. At the outset, let me apologize to you for the experience you had with us. I assure you that we'll take this up on priority and resolve the issue at the earliest. We've escalated the matter but request you to allow us some time to get things in place. Thank you so much for your patience and cooperation. Please note your reference id 2593.

Regards,
Priya
Team Hometown
Future Group - by Future Group