Honda 2 Wheelers India — asking money for the insured vehicle

Address:Panipat, Haryana, 132103
Website:Www.honda2wheelersindia.com

Registeration number: hr06af4889.
Complain number: 1-[protected]
Panipat
Haryana, india
Dealership: lk honda
After an incident i somehow took the vehicle to the dealership so that it can be fixed under insurance despite of the fact that insurance was done by dealership they asked me to collect the vehicle back by giving money for damaged parts and we'll be getting the money back from insurance company as the policies have been changed since the gst kicked in. I denied that i won't be paying except the file charges and justified charge. They said that you can come back later and then i can talk to manager or whoever i wanted to talk to. As because of some work i'd to leave the town so i thought will talk when i'll come back.in the meanwhile i talked to our insurance agents that they are asking for insurance money from us, so they denied that there are no such policies. Went to dealership again i asked about it they said that they'll give me my vehicle back after 2 days as some d o was supposed to be done then i can take my vehicle home without paying.
So, went there after 2 days they denied for the delivery of the vehicle. So asked at honda customer care for the complain and ask if there are any such policies they arranged a call from back end team. Team asked about the instance and hung up the call saying that they'll revert back.
It's been 9 days there no revert back from the team. Every time i call customer care they just say-"sir, please wait this case is in our high priority list and will revert you back by 1700 hours in the noon". This is been happening from 9 days.
Now i'm so sick of this. Never ever in my whole life will ever purchase any thing from honda and will not ever recommend anyone else to buy one.
Kindly help. If you guys can.
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Honda 2 Wheelers India customer support has been notified about the posted complaint.
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Recently I have mailed to your company for authorization of 2wheelers in my own district kulgam 192231 but they are not replying my mail
Shahid rashid
[protected]@gmail.com

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