Honda 2 Wheelers India — I am complaining on SANGAM HONDA - A authorised dealer of Honda Motorcycle & Scooter India Pvt. Ltd. for dissatisfaction

Address:

Ghaziabad, Uttar Pradesh, 201014

Dear Sir,
I m a owner of Honda CB SHINE motorcycle residing in Indirapuram Gahziabad which was purchased from M/S SANGAM HONDA - a authorised distributor of HONDA Motorcycle & Scooter India Pvt. Ltd. and having dealership showroom in PLOT No. A-23/6, Site IV, Industrial Area, Sahibabad, Ghaziabad for dissatisfaction from customer services.
Today morning dated 16/10/16 i have gone at his showroom with the above mentioned address for done 2nd free service of my HONDA C B Shine and they have given delivery time of bike is 12.00 P M. today.
At 12 P M sharp i was reached at his workshop i m shocked that workshop is totally closed due to death of the relative of the Owner of the workshop.
My bike and other so many customer's bike get struck inside the showroom and no single employee was there to handle the customer and found only 4 nos. security guards at main entrance gate and even gate also get locked.
They told me that no showroom staff is here and tomorrow morning you will come to get delivery of your bike.
No prior information provided by showroom manager /incharge to us that some problem occurs and came to get delivery of bikes before showroom locked.
I tried over phone but everybody's phone get switch off.
if they are not handle the customer dealing then why open the showroom.
My complaint is to close/shutt down the showroom and taken back the dealership from SANGAM HONDA SAHIBABAD, GHAZIABAD as they leid down the name and fame of the reputed company HONDA MOTORCYCLE & SCOOTERS INDIA PVT. LTD.
if they want to locked the complete showroom then before, its responsibility of Showroom Manager /Service Manager to inform the customer whose bikes./scooter inside his premises.
How can we go to office tomorrow or how can do attend todays's schedule work assigned without bike.
Its complete negligency and poor execution of the SANGAM HONDA dealer showroom employees and most mistake of Service manager/admin manager that before locking of complete showroom at least inform to bikes owner to take delivery of his bikes.