Honda 2 Wheelers India — registration not done

Address:

Saharsa, Bihar, 852201

Dear sir,
I am a part of your family and i trust on your company so i again purchased a new honda activa 125 on the 1st january 2015.
Till now i have not get my registration number, yesterday evening suddenly dto officer stopped me and issue a penalty of rs 5000 just because of registration not done...
Sir i am a banker and i have always wear my helmet, shoes and strictly follw the traffic rules because of a responsible citizen of india. While when i give a call to rohit honda, saharsa regarding this happening he just refuse to talk with dto.
While his manager mr. Ratnesh jha switched off his mobile.
So please clarify why we as a customer always get this type of problem.
Who is responsible for this?
And finally i manage the issue and give him 1000rs and take my bic from police station.
Please sir i request you to take a necessarry steps towards this.