Honda 2 Wheelers India — service refused by dealer

Address:	Ernakulam, Kerala, 682028
Website:	www.muthoothonda.com

I took my honda dio kl-07-ck-2147 for amc service to muthoot honda, authorized dealer in ernakulam, kochi. Kerala at 07:45 am and though working hours are noted as starting from 8 am the staff arrived close to 8:08 am. When preparing job card the service advisor noted in time as 8:10 am and expected delivery at 11 am. Then he verbally told me that there is a heavy rush and so he will deliver the vehicle by 5 pm when i insisted i needed the vehicle today itself. At 3 pm when i called the service advisor he said that he has not been able to do the service due to heavy rush and finally i went back to the service centre and collected my vehicle without conducting the oil change and brake adjustment.in fact i had to spend 100 rupees on auto charges and a full day without the vehicle with absolutely no positive results.