Honda 2 Wheelers India — wrong commitment regarding the delivery

Address:

Vfm honda ,old madras road

I had booked dio dlx grey color to gift my mother. Booking was done at vfm honda, old madras road, bangalore. At the time of booking executive said the waiting period will be 2 weeks. I waited for 20 days and visited showroom for the delivery. I have paid down payment and loan got dispatched. But didn't get the delivery. Now that manager is telling to wait more a week. At the time of booking it was 2 weeks. Now it has become 4 weeks. I am an employee of maruti suzuki, manager is telling to understand his problem. If he can't deliver the vehicle as on committed date then why they have to collect the booking. Because of their irresponsibility i have celebrated my mother's birthday without the gift. How badly employee are giving service to a customer. Manager is arguing with me even though it's his mistake. I have paid all the money still they need a week of time. Its really worst service given by that dealership employees. If they are unable to deliver the vehicle as on committed date they should tell at the time of booking itself. I could have gone to other dealership. Now dealership employees are arguing and shouting on customer. So this is how they are dealing with customer. Really they are unfit for vfm. Customer visit the showroom with some expectations but getting worst experience is really horrible. I don't know how vfm is hiring these people. They don't have proper sales executives, finance people will collect the booking. Once every process is done then they will think what to do next process. Before attending any customer executive should be well trained. Worst experience i got.