Honda — issue of fastag transaction and two fastag issue linked with one car.

Address:

Vaishali Nagar Jaipur Rajasthan-302021

Dear sir/madam,
I have purchased a new car on 02.12.2019 from pink city honda, vaishali nagar jaipur, rajasthan-302021. The company had taken a charge of fastag of bank of baroda. But it was not working from 02.12.2019 to 07.09.2020 because the company has not registered my vehicle no. Rj45 cj 7053. I have complained so many times to the sales person and their higher authorities. But my problem could not resolve. Then i purchased a fastag of paytm on february 2020 and all the payments of toll plaza should be done with this paytm fastag. On 08.09.2020 have received a message and call from bank of baroda and car purchase company respectively for activate or linked my fastag with car no. Rj45 cj 7053. As per bob message baroda fastag[protected] has been assigned to your baroda fastag account no. 20302043 on 08.09.2020. According to the message of bob rs.399.99 (Tag fee rs. 99.99, deposit rs. 10, recharge rs.200.00). As per today's message vehicle no. Rj45cj7053 rs.65.00 debited at manesar toll plaza on 04.07.2020 14:10:15, available balance is rs. 135.00. But i have not traveled in july 2020. The fastag of company made of bob is not useful for me because i have already paytm fastag which i mentioned above. Both fastag assigned to the same no. Rj45 cj 7053. I am not using the bank of baroda fastag and in the future also. But i want to know where is my money debited of rs. 65.00. This bob fastag is not worth for my car no. Rj45 cj 7053. I have not used two fastag.

Therefore, i have attached all the supporting documents like messages, paytm fastag statement of july 2020 and june 2020 & august 2020 for your convenience to check the activation of fastag with paytm.

So, i kindly request you to take necessary action as soon as possible

Thanking you

Your faithfully
Sushant singh sengar
Mob:-[protected]
Chitrakoot, vaishali nagar jaipur, (Raj.)-302021